Operations Support Representative

OneMain Financial; Evansville (IN); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial is seeking an Operations Support Representative to provide administrative support within the Operations Support team in Evansville, IN. This role involves handling inquiries, processing account transactions, and interacting with internal and external customers.

The position requires attention to policy, strong time management and organizational skills, and a collaborative approach across departments.

Formación

• High School Diploma or GED required; additional training preferred.
• 1+ year in financial services.
• Basic knowledge of Microsoft Office.
• Organizational skills and time-management abilities.
• Detail-oriented with collaboration & multitasking capability.

Responsabilidades

• Review and process account transactions.
• Learn about automobile titles and liens.
• Learn about insurance products and insurance claims.
• Take inbound calls from insurance companies impound yards and various departments.
• Contact outside companies via telephone regarding automobiles.
• Communicate with various departments and branches.
• Report monthly data to management.
• Ensure assigned tasks are completed timely and accurately.
• Maintain compliance and operational risk controls per regulatory standards and policies.
• Maintain a positive workplace environment.

Conocimientos

MS Office basics

Time management

Organizational skills

Detail orientation

Collaboration

Policies & procedures

Financial services

Systems knowledge

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

OneMain Financial is currently seeking qualified candidates to fill the open Operations Support Representative role in the Operations Support team. This position will provide administrative support including account review, handling questions from agents or Unit Manager / Department Manager, and interaction with Internal and External customers. A solid understanding of policy and procedures, time management, and organizational skills are a must in this position.

In the Role

• Review and process account transactions
• Learn about automobile titles and liens.
• Learn about insurance products and insurance claims.
• Take inbound calls from insurance companies impound yards and various departments
• Contacting outside companies via telephone regarding automobiles.
• Communicate with various departments and branches.
• Reporting monthly data to management
• Ensuring assigned tasks are completed in a timely and accurate manner
• Ensuring compliance, operational risk controls in accordance with regulatory standards, and policies
• Maintaining a positive workplace environment

Requirements

• High School Diploma or GED required; additional training preferred
• 1 (One) or more year(s) in financial services
• Basic knowledge of Microsoft Office
• Organizational skills
• Detail orientation
• Flexibility
• Time management skills
• Knowledge of systems and primary job functions
• Knowledge and understanding of policies and procedures
• Collaboration & multitasking skills

Location -

Evansville, IN

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)