Payments Operations Specialist (On-Site)

OneMain Financial; West Valley City (UT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial is hiring an Operations Support Representative in West Valley City, UT to accurately process incoming payments, including checks, wires, and ACH, while ensuring compliance with internal controls and banking regulations.

You will verify deposits, handle batch processing, reconcile transactions, monitor cut-offs, and resolve discrepancies with a collaborative approach across Accounting and Dealer Receivables.

Qualifications

• Working knowledge of payment systems (ACH, wire transfers, lockbox systems).
• High school diploma or equivalent; associate degree a plus.
• Strong attention to detail and accuracy under deadline pressure.
• Proficient in Microsoft Excel and financial transaction platforms.
• Good communication and problem-solving skills.
• Basic math and data entry skills.

Responsibilities

• Process and verify daily check deposits, stop payments, and check returns.
• Handle payment files, batch processing, and transaction reconciliation.
• Monitor and process ACH debits/credits and wire transfers with cut-off times.
• Research and resolve payment discrepancies, rejects, and exceptions.
• Collaborate with Accounting and Dealer Receivables to resolve issues.
• Assist with system upgrades, process improvements, and automation initiatives.
• Payment reversals and reapplications.
• Accounts Payable Checks.
• Lockbox Access.
• Mail processing assistance.

Skills

Payment systems knowledge

Excel

Data entry

Attention to detail

Problem solving

Communication skills

Basic math

Education

High school diploma or equivalent

Associate degree

Tools

Lockbox systems

ACH platforms

Wire transfer platforms

Financial transaction platforms

Job description

OneMain Financial is hiring an Operations Support Representative in West Valley City, UT to accurately process incoming payments, including checks, wires, and ACH, while ensuring compliance with internal controls and banking regulations.

You will verify deposits, handle batch processing, reconcile transactions, monitor cut-offs, and resolve discrepancies with a collaborative approach across Accounting and Dealer Receivables.