Operations Support Specialist 2 (Document Control)

Loxo; Los Alamos (NM); On-site; USD 65,000 - 95,000; Full time

Job summary

Edgewater Technical Associates is seeking an Operations Support Specialist 2 (Document Control) to support the Los Alamos National Laboratory. The role involves coordinating activities across multiple teams, maintaining documents, and ensuring readiness and compliance in a regulated environment.

The position requires a Bachelor's degree and at least five years of related experience, with strong communication and office-system skills.

Qualifications

• Bachelor’s degree and 5+ years of related experience in an operational, regulated or compliance-driven environment.
• Proven ability to coordinate activities, schedules, assessments, and action tracking across multiple stakeholders.
• Experience with facility walkdowns, workplace observations, and field-based activities.
• Understanding of organizational policies, procedures, and institutional requirements.
• Strong written and verbal communication for clear cross-organizational messages.
• Ability to analyze technical information and convert it into usable work products.
• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook.

Responsibilities

• Build productive relationships with facility, programming, and operational personnel.
• Coordinate project activities, schedules, deliverables, and action tracking across multiple organizations.
• Participate in facility and area walkdowns to understand conditions and identify needs.
• Support assessments and help evaluate if operational requirements are met.
• Serve as a central coordination point for facility and programmatic customers.
• Translate operational needs into practical plans, communications, and controlled documents.
• Research and apply best practices in readiness, process improvement, and procedure development.
• Ensure work products meet DOE and LANL requirements.
• Communicate LANL activities and needs through written, verbal, and visual media under dynamic conditions.

Skills

Project coordination

Stakeholder communication

Walkdowns/field observations

Document control

Policy and procedure application

MS Office proficiency

Interpersonal skills

Written and verbal communication

Education

Bachelor’s degree

Tools

Oracle

UTrain

PDMLink

Job description

Operations Support Specialist 2 (Document Control)

Edgewater Technical Associates

Edgewater Technical Associates is seeking qualified candidates for an Operations Support Specialist 2 (Document Control) opportunity in Los Alamos, NM, to support the Los Alamos National Laboratory.

Work Location

On-Site at LANL (TA-16)

Group/Organization

WFO-OS

Schedule

9/80s or 5/8s

Summary

The Operations Support Specialist involves regular collaboration with facility personnel, participation in facility and area walkdowns, support for assessments, and coordination of readiness activities with operational and programmatic customers. The specialist also develops and maintains documentation that supports operational readiness, clear communication, and effective execution.

Duties may include, but are not necessarily limited to

• Build productive working relationships with facility, programming, and operational personnel.
• Coordinate project activities, schedules, deliverables, and action tracking across multiple organizations.
• Participate in facility and area walkdowns to understand operating conditions and identify ready-made needs.
• Support assessments and help evaluate whether operational requirements have been effectively implemented.
• Serve as a central coordination point for facility and programmatic customers.
• Gather information from subject-matter experts and convert operational needs into practical plans, communications, procedures, and other controlled documents.
• Research and apply effective practices in operational readiness, process improvement, and procedure development.
• Help ensure work products meet applicable DOE and LANL requirements.
• Communicate WFO activities and needs through written, verbal, and visual media projects under dynamic conditions.

Qualifications

• Bachelor’s and minimum 5 years of related experience
• Demonstrated experience supporting work in an operational, technical, regulated, or compliance-driven environment.
• Intermediate-level knowledge and experience in coordinating activities, schedules, assessments, or action tracking across multiple stakeholders.
• Intermediate-level knowledge and experience in participating in or supporting facility walkdowns, workplace observations, assessments, or similar field-based activities.
• Intermediate-level knowledge and experience to understand and apply organizational policies, procedures, and institutional requirements.
• Demonstrated interpersonal and customer-service skills, including the ability to build productive working relationships across different organizations and levels of responsibility.
• Strong verbal and written communication skills, including the ability to explain complex information clearly to different audiences.
• Demonstrated ability to analyze technical or operational information and convert it into clear, accurate, and usable work products.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Desired Qualifications

• Technical writing experience in an operational, technical, regulated, or compliance-driven environment.
• Demonstrated ability to learn and implement DOE Orders and LANL Procedures pertinent to nuclear facility operations
• Intermediate-level knowledge and experience with working and updating project schedules.
• Intermediate-level knowledge and experience with LANL business systems (Oracle, UTrain, PDMLink, etc.).
• Intermediate-level knowledge and experience with process improvement methodologies such as Lean Six Sigma

Other Job Requirements

• Must be able to obtain and maintain DOE Q Security Clearance.

Working with Edgewater Technical Associates

Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater’s experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.

Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

EQUAL OPPORTUNITY EMPLOYER

Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.