Operations Support Specialist 2 (Document Control)

Edgewater Technical Associates, LLC; Los Alamos (NM); On-site; USD 80,000 - 110,000; Full time

Job summary

Edgewater Technical Associates, LLC seeks an Operations Support Specialist 2 (Document Control) to join the Los Alamos team. The role requires collaboration with facility personnel, supporting readiness activities, and developing documentation to ensure effective execution.

Responsibilities include coordinating schedules, conducting facility walkdowns, and ensuring compliance with DOE/LANL requirements, while maintaining clear communications with programmatic customers.

Qualifications

• Bachelor’s degree required with 5+ years of related experience.
• Experience in an operational, technical, regulated, or compliance-driven environment.
• Experience coordinating activities, schedules, assessments, or action tracking across multiple stakeholders.
• Experience participating in facility walkdowns, workplace observations, assessments, or similar field activities.
• Ability to understand and apply organizational policies, procedures, and requirements.
• Strong verbal and written communication skills to explain complex information clearly.

Responsibilities

• Build productive working relationships with facility, programming, and operational personnel.
• Coordinate project activities, schedules, deliverables, and action tracking across multiple organizations.
• Participate in facility and area walkdowns to understand operating conditions and identify needs.
• Support assessments and help evaluate whether operational requirements have been implemented.
• Serve as a central coordination point for facility and programmatic customers.
• Translate operational needs into practical plans, communications, and controlled documents.
• Research and apply best practices in operational readiness, process improvement, and procedure development.
• Help ensure work products meet DOE and LANL requirements.
• Communicate WFO activities through written, verbal, and visual media under dynamic conditions.

Skills

Project coordination

Operational readiness

Stakeholder management

Documentation control

Regulatory compliance

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Edgewater Technical Associates is seeking qualified candidates for anOperations Support Specialist 2 (Document Control) opportunity in Los Alamos, NM, to support the Los Alamos National Laboratory.

Work Location: On-Site at LANL (TA-16)

Group/Organization: WFO-OS

Schedule: 9/80s or 5/8s

Summary:

The Operations Support Specialistinvolves regular collaboration with facility personnel, participation in facility and area walkdowns, support for assessments, and coordination of readiness activities with operational and programmatic customers. The specialist also develops and maintains documentation that supports operational readiness, clear communication, and effective execution.

Duties may include, but are not necessarily limited to:

• Build productive working relationships with facility, programming, and operational personnel.
• Coordinate project activities, schedules, deliverables, and action tracking across multiple organizations.
• Participate in facility and area walkdowns to understand operating conditions and identify ready-made needs.
• Support assessments and help evaluate whether operational requirements have been effectively implemented.
• Serve as a central coordination point for facility and programmatic customers.
• Gather information from subject-matter experts and convert operational needs into practical plans, communications, procedures, and other controlled documents.
• Research and apply effective practices in operational readiness, process improvement, and procedure development.
• Help ensure work products meet applicable DOE and LANL requirements.
• Communicate WFO activities and needs through written, verbal, and visual media projects under dynamic conditions.

Qualifications:

• Bachelor’s and minimum 5 years of related experience
• Demonstrated experience supporting work in an operational, technical, regulated, or compliance-driven environment.
• Intermediate-level knowledge and experience in coordinating activities, schedules, assessments, or action tracking across multiple stakeholders.
• Intermediate-level knowledge and experience in participating in or supporting facility walkdowns, workplace observations, assessments, or similar field-based activities.
• Intermediate-level knowledge and experience to understand and apply organizational policies, procedures, and institutional requirements.
• Demonstrated interpersonal and customer-service skills, including the ability to build productive working relationships across different organizations and levels of responsibility.
• Strong verbal and written communication skills, including the ability to explain complex information clearly to different audiences.
• Demonstrated ability to analyze technical or operational information and convert it into clear, accurate, and usable work products.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Desired Qualifications:

• Technical writing experience in an operational, technical, regulated, or compliance-driven environment.
• Demonstrated ability to learn and implement DOE Orders and LANL Procedures pertinent to nuclear facility operations
• Intermediate-level knowledge and experience with working and updating project schedules.
• Intermediate-level knowledge and experience with LANL business systems (Oracle, UTrain, PDMLink, etc.).
• Intermediate-level knowledge and experience with process improvement methodologies such as Lean Six Sigma

Other Job Requirements:

• United States Citizenship
• Must be able to obtain and maintain DOE Q Security Clearance.

Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater's experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.

Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

EQUAL OPPORTUNITY EMPLOYER

Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.