Operations Support Specialist

LX Pantos America; Englewood Cliffs (NJ); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading logistics company seeks an Operations Support Specialist to enhance operations efficiency. The role involves preparing performance reports, reviewing P&L statements, and requires bilingual proficiency in English and Korean. Ideal candidates are detail-oriented, analytical, and possess strong communication skills.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Bilingual in Korean and English required.
• Minimum 2 years in global trade or logistics.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare monthly performance reports and analyses.
• Monitor account profit and loss (P&L), identifying improvement areas.
• Verify accounts payable and manage receivable collection.

Skills

Analytical skills

Attention to detail

Interpersonal skills

Communication skills

Multitasking ability

Education

BA or Associate degree

Job description

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We are seeking an Operations Support Specialist to join our team and contribute to the efficient functioning of our operations department. The ideal candidate will possess strong analytical skills and attention to detail, with the ability to review and monitor monthly performance metrics, ensuring accuracy and adherence to company standards.

Job Responsibilities

The candidate will spend most of their time working directly with experienced professionals in the industry, assisting in the following activities:

• Prepare monthly performance reports and productivity analyses to support decision-making processes.
• Review and monitor monthly account profit and loss (P&L), identifying areas for improvement to optimize profitability.
• Monitor internal key performance indicators (KPIs), analyze performance trends, and identify improvement opportunities.
• Ensure accurate attachment and input of buying and selling prices for all bookings into relevant systems.
• Gather and track irregular booking cases, monitoring progress and ensuring timely resolution.
• Verify all ocean and air accounts payable (A/P) invoices and ensure prompt accounts receivable (A/R) collection.
• Act as an operational liaison with administration teams to address pending issues, maintaining clear communication and resolving them promptly.
• Follow up on inquiries from head office and internal parties, providing timely and accurate responses to maintain smooth operations.

Requirements

• BA or Associated degree preferred
• Bilingual in Korean and English Required
• Ocean/Air Logistics with a minimum 2 year global trade industry experience
• Ability to work in a fast-paced environment within a team setting
• Ability to multitask and work efficiently
• Strong inter-personal and communication skills, both verbally and written

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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