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Operations Support Specialist - Part-time, Remote

Tracker Products

United States

Remote

USD 60,000 - 80,000

Part time

3 days ago
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Job summary

A leading company is seeking an Operations Support Specialist who will play a crucial role in ensuring smooth operations and assisting with hiring and vendor management tasks. Ideal candidates will have prior administrative experience and strong organizational skills. This is a part-time remote opportunity, requiring 20-30 hours per week, and presents a chance to contribute to a fast-paced team in a mission-driven environment.

Benefits

Great company culture
Opportunities for professional growth
Collaborative team culture
Ongoing training and development

Qualifications

  • 2+ years in administrative, HR, or operations support.
  • Strong organizational skills and attention to detail.
  • Proficiency with CRM tools and productivity software.

Responsibilities

  • Maintain vendor and tax documentation.
  • Coordinate hardware procurement and support hiring.
  • Post job openings and screen candidates.

Skills

Organizational skills
Attention to detail
Verbal communication
Written communication
CRM proficiency

Education

2+ years in an administrative, HR, or operations support role

Tools

Google Workspace
Microsoft Office

Job description

Operations Support Specialist - Part-time, Remote

Join to apply for the Operations Support Specialist - Part-time, Remote role at Tracker Products

Operations Support Specialist - Part-time, Remote

Join to apply for the Operations Support Specialist - Part-time, Remote role at Tracker Products

Get AI-powered advice on this job and more exclusive features.

Tracker Products is a Christian-owned company rooted in a commitment to integrity, innovation, and purposeful growth. We develop cloud-based evidence management software used by law enforcement agencies across the country. Our mission is to bring order to chaos — helping our clients streamline operations, ensure chain-of-custody integrity, and support the equitable delivery of justice.

We operate from a foundation of biblical values, including servant leadership, honesty, integrity, and accountability. As such, we seek team members who are not only passionate about high performance but also aligned with our culture of humility, service, and purpose. If these values resonate with you, and you're energized by the idea of working in a fast-growing, mission-driven environment, we invite you to consider joining our team.

Job Summary

The Operations Support Specialist plays a critical support role in ensuring the smooth running of both operational and people-focused functions. This position is responsible for maintaining vendor and tax documentation, coordinating hardware procurement, supporting hiring and onboarding logistics, and managing employee benefits updates. As part of a small, dynamic team in a growing SaaS company, this role is ideal for a resourceful and detail-oriented professional who thrives on variety and collaboration.

The Ideal Candidate

The ideal candidate is someone with business administration/operations experience looking for a part-time, remote position 20-30 hours/week. This role is an internal support role assisting the operations team. Only candidates with proven experience will be considered. Candidate must be able to work a set schedule.

Duties / Responsibilities

Duties and responsibilities of the Operations Support Specialist include, but are not

limited to:

Operations Support

  • Record and track hardware orders; confirm availability and place orders as needed
  • Maintain accurate records in CRM including account and contact updates
  • Answer incoming calls and route them appropriately
  • Support vendor onboarding processes including W9 collection and supplier enrollment
  • Maintain records for business licenses, registered agents, tax exemption certificates
  • Manage sales tax filings and license renewals
  • Source quotes for hardware and manage procurement for new and existing clients
  • Coordinate with suppliers on product availability
  • Assist Business Operations Coordinator with customer quotes, as needed

People & Talent Support

  • Post job openings, screen candidate applications, and coordinate candidate pipeline
  • Assist with onboarding activities for new hires in collaboration with relevant team members
  • Support benefits administration, including open enrollment and mid-year changes
  • Assist Business Operations Coordinator with scheduling, logistics, and planning for company meetings and events

General & Special Projects

  • Partner with Director of Operations on special projects, as needed
  • Collaborate with other operations team members to streamline processes and improve administrative efficiency

Qualifications

Qualifications of the Operations Support Specialist include, but are not limited to:

  • 2+ years in an administrative, HR, or operations support role
  • Strong organizational skills and attention to detail
  • Proficiency with CRM tools and productivity software (e.g., Google Workspace, Microsoft Office)
  • Excellent written and verbal communication skills
  • Ability to handle sensitive information with discretion
  • Self-starter with a flexible, can-do attitude

Preferred Qualifications

  • Familiarity with HRIS or benefits administration systems
  • Experience working in a small business or startup environment
  • Exposure to sales tax and/or business license filings

What We Offer:

  • Great company culture!
  • Opportunities for professional growth
  • A collaborative and supportive team culture
  • Access to ongoing training and development

How to Apply:If you're ready to take on a challenging and rewarding role in a growing SaaS company, we’d love to hear from you! Please submit your resume along with a brief cover letter explaining why you’d be a great fit for this position.

At Tracker Products, we are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other characteristic protected under applicable laws. We believe every individual brings unique strengths and we are dedicated to fostering an environment where all employees feel valued, respected, and empowered to thrive.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Information Technology
  • Industries
    IT Services and IT Consulting

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