Travel Support Specialist – Client Services

The Destination Knot; New York (NY); Remote; USD 25,000 - 65,000; Full time

Job summary

A leading travel company is seeking a Travel Support Specialist to enhance client communications and manage travel issues. This flexible, remote role involves responding to client inquiries, coordinating with travel providers, and ensuring smooth travel experiences, ideal for those who thrive in customer service environments.

Benefits

Remote work and flexible schedule

Growth path into full-time travel advisor or team lead roles

Travel discounts and ongoing professional development

Qualifications

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Confirm itinerary details, send reminders, and provide travel tips.

Skills

Attention to detail

Communication skills

Problem-solving

Job description

Travel Support Specialist – Client Services

Travel Support Specialist – Client Services

This range is provided by The Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25,000.00/yr - $65,000.00/yr

Job Title: Travel Support Specialist – Client Services

Location: Remote

Company: Destination Knot

About The Role

We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.

Responsibilities:

• Respond to client inquiries about existing or upcoming trips
• Resolve travel issues (delays, cancellations, schedule changes) in real time
• Communicate with airlines, hotels, and tour providers to make changes
• Confirm itinerary details, send reminders, and provide travel tips
• Document interactions and maintain client records in our CRM system
  
  
  

Requirements:

• Previous experience in a travel agency or customer support role
• Strong attention to detail and excellent communication skills
• Ability to work flexible hours, including evenings or weekends if needed
• Tech-savvy and comfortable using booking platforms and CRMs
  
  
  

Why Work With Us?

• Remote work and flexible schedule
• Growth path into full-time travel advisor or team lead roles
• Travel discounts and ongoing professional development
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Events Services

Referrals increase your chances of interviewing at The Destination Knot by 2x

Sign in to set job alerts for “Client Services Representative” roles.

United States $65,000.00-$95,000.00 1 day ago

New York, United States $20.60-$28.83 3 days ago

New York, United States $18.00-$18.00 1 week ago

New York, United States $18.00-$18.00 1 week ago

New York, United States $40,000.00-$65,000.00 17 hours ago

Analyst II Billing Client Invoicing - US Remote

Client Services Representative (Spanish Fluency)

Client Engagement Specialist / Admission Specialist

New York, NY $50,000.00-$60,000.00 3 weeks ago

Executive & Events Operations Assistant - Remote Work

Executive Assistants – Transition to Remote Work

Virtual Personal Travel Assistant | Fully Remote

New York, United States $45,000.00-$60,000.00 16 hours ago

New York, NY $175,000.00-$200,000.00 2 weeks ago

New York, United States $65,000.00-$75,000.00 1 week ago

Data Entry Clerk - Typist / Full-time (Remote)

New York, NY $180,000.00-$250,000.00 2 weeks ago

New York, United States $40,000.00-$52,300.00 3 days ago

Associate Director/Director, Client Services

Brooklyn, NY $75,000.00-$120,000.00 7 months ago

New York, United States $25.00-$31.00 1 day ago

New York, United States $27.00-$31.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.