Operations Support Services Associate I

Americo Financial Life and Annuity; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Americo Financial Life and Annuity in Kansas City is seeking an Operations Support Services Associate to help index incoming documents, process policy archive requests, update mailing addresses, and handle lost policy searches. You will document checks, update systems, process returned mail, and collaborate with teams to meet deadlines.

A 4-year degree or equivalent experience is required; typing 40 wpm and strong organizational skills help you succeed.

Qualifications

• Independent problem-solving abilities.
• Detail-oriented with a strong attention to deadlines.
• Ability to prioritize tasks with competing deadlines.
• Computer proficiency and willingness to learn new systems.
• Excellent organizational skills.
• Typing speed of at least 40 wpm.
• Ability to work in a team environment.
• 4 year degree or years of relevant experience.

Responsibilities

• Indexing all incoming correspondence to appropriate business areas
• Documenting and sorting incoming checks
• Updating policyholder and agent information in administrative systems
• Processing returned mail

Skills

Independent problem-solving

Attention to deadlines

Prioritization under pressure

Computer proficiency

Organizational skills

Typing speed (40 wpm+)

Teamwork

Education

4 year degree or years of relevant experience

Job description

Job Summary

We are currently looking for an Operations Support Services Associate to join our team! Our Operations Support Services department is responsible for indexing all incoming documents, handling policy archive requests, processing return mail, updating mailing addresses across multiple administrative systems, and working through incoming Lost Policy Search Requests.

Job Summary

We are currently looking for an Operations Support Services Associate to join our team! Our Operations Support Services department is responsible for indexing all incoming documents, handling policy archive requests, processing return mail, updating mailing addresses across multiple administrative systems, and working through incoming Lost Policy Search Requests.

Key Responsibilities

• Indexing all incoming correspondence to appropriate business areas
• Documenting and sorting incoming checks
• Updating policyholder and agent information in administrative systems
• Processing returned mail

Experience And Qualifications

• Independent problem-solving abilities
• Detail-oriented with a strong attention to deadlines
• Ability to prioritize tasks with competing deadlines
• Computer proficiency and willingness to learn new systems
• Excellent organizational skills
• Typing speed of at least 40 wpm
• Ability to work in a team environment
• 4 year degree or years of relevant experience