Operations Support Services Associate I

Americo Services Inc; Kansas City (MO); On-site; USD 22,000 - 33,000; Full time

Job summary

Americo Services Inc. in the United States is seeking an Operations Support Services Associate to join our team.

This role centers on indexing incoming documents, handling policy archive requests, updating mailing and policyholder information in multiple systems, and processing returned mail with careful attention to accuracy and deadlines. You will collaborate with team members to ensure smooth operations, require strong typing (40 wpm), independent problem solving, and excellent organizational

Qualifications

• Independent problem-solving abilities.
• Detail-oriented with a strong attention to deadlines.
• Ability to prioritize tasks with competing deadlines.
• Computer proficiency and willingness to learn new systems.
• Excellent organizational skills.
• Typing speed of at least 40 wpm.
• Ability to work in a team environment.
• 4 year degree or years of relevant experience.

Responsibilities

• Indexing all incoming correspondence to appropriate business areas.
• Documenting and sorting incoming checks.
• Updating policyholder and agent information in administrative systems.
• Processing returned mail.

Skills

Independent problem solving

Detail oriented

Prioritization

Computer proficiency

Organizational skills

Typing 40 wpm

Teamwork

Education

4 year degree or relevant experience

Job description

We are currently looking for an Operations Support Services Associate to join our team!Our Operations Support Services department is responsible for indexing all incoming documents, handlingpolicy archive requests, processing return mail, updating mailing addresses across multiple administrative systems, and working through incoming Lost Policy Search Requests.

Key Responsibilities

• Indexing all incoming correspondence to appropriate business areas
• Documenting and sorting incoming checks
• Updating policyholder and agent information in administrative systems
• Processing returned mail

Experience and Qualifications

• Independent problem-solving abilities
• Detail-oriented with a strong attention to deadlines
• Ability to prioritize tasks with competing deadlines
• Computer proficiency and willingness to learn new systems
• Excellent organizational skills
• Typing speed of at least 40 wpm
• Ability to work in a team environment
• 4 year degree or years of relevant experience