Operations Support Assistant

Reimagine Resources; St. Louis (MO); Hybrid; USD 25,000 - 32,000; Part time

Benefits offered by this job

Employee discounts

Advancement opportunities

Training & development

Free uniforms

Job summary

Reimagine Resources is seeking a highly organized Operations Assistant to support the Operations Coordinator and service team. This role is not passive; you’ll help keep jobs moving, ensure follow-through, and communicate across clients, technicians, and internal operations in a fast-paced setting.

The position is part-time, contract-to-hire, with hybrid work (in-office at least 3 days per week and in-person training).

Qualifications

• 2+ years of experience in operations, administrative support, or coordination roles.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Tech-savvy; proficient in Microsoft Office and Google Workspace.
• Ability to work independently and as part of a team.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Keep active jobs moving by tracking progress, identifying gaps, and ensuring timely follow-up.
• Communicate confidently with clients regarding scheduling, updates, and next steps.
• Coordinate service appointments between clients and technicians with accuracy and efficiency.
• Manage parts and equipment ordering, tracking, and issue resolution.
• Support quoting and proactively follow up to move opportunities forward.
• Maintain clean, accurate records across jobs, invoices, and service documentation.
• Assist with invoicing and warranty processing with strong attention to detail.
• Act as operational support to ensure nothing falls through the cracks.

Skills

Operations experience

Organizational skills

Written and verbal communication

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Google Workspace

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development
• Free uniforms

ABOUT REIMAGINE RESOURCES

Reimagine Resources is a full-service fitness solutions company specializing in facility consultation, gym design, equipment installation, repair, and maintenance. We serve commercial fitness facilities nationwide and are known for our responsiveness, professionalism, and high standards of execution.

We are a growing company building a strong operations team to support increasing demand and deliver an exceptional client experience.

POSITION OVERVIEW

We are looking for a highly organized, proactive, and detail-driven Operations Assistant to support our Operations Coordinator and service team.

This is not a passive administrative role — this person will play a key role in keeping jobs moving, ensuring follow-through, and maintaining clear communication across clients, technicians, and internal operations.

The right candidate is someone who takes ownership, follows through without being asked, and thrives in a fast-paced, execution-focused environment.

WHAT YOU’LL OWN

• Keep active jobs moving by tracking progress, identifying gaps, and ensuring timely follow-up
• Communicate confidently with clients regarding scheduling, updates, and next steps
• Coordinate service appointments between clients and technicians with accuracy and efficiency
• Manage parts and equipment ordering, tracking, and issue resolution
• Support quoting and proactively follow up to move opportunities forward
• Maintain clean, accurate records across jobs, invoices, and service documentation
• Assist with invoicing and warranty processing with strong attention to detail
• Act as operational support to ensure nothing falls through the cracks

WHAT SETS YOU APART

• You don’t wait for direction — you anticipate needs and take action
• You are highly organized and naturally detail-oriented
• You communicate clearly, professionally, and confidently
• You can manage multiple moving pieces without losing track
• You take ownership of your work and follow through consistently
• You are comfortable in a fast-paced, growing environment where priorities can shift

REQUIREMENTS

• 2+ years of experience in operations, administrative support, or coordination roles
• Strong organizational and time management skills
• Excellent written and verbal communication
• Tech-savvy; proficient in Microsoft Office and Google Workspace
• Ability to work both independently and as part of a team
• Bachelor’s degree or equivalent experience preferred

WORK SCHEDULE & ENVIRONMENT

Part-time: Approximately 25 -35 hours per week

Monday–Friday during business hours

Hybrid role:

In-person required during first month of training

Ongoing in-office presence required at least 3 days per week

COMPENSATION & OPPORTUNITY

Training Period and Probationary Period: $18/hour

Post-Training: $18–$23/hour (based on performance)

Contract-to-hire with clear path to full-time within 3-6 months

Opportunity to grow into expanded operations or coordination responsibilities

WHY REIMAGINE RESOURCES?

High-accountability, team-oriented environment

Direct exposure to business operations and growth

Opportunity to grow with a company that is scaling

Meaningful role with real impact on client experience and execution

Job Type: Part-time, Contract-to-Hire Work Location: Hybrid (In-person + Remote)

Flexible work from home options available.