Operations Support Administrator — Scheduling & Data Entry (Bronx)

Guardian-Fire-Protection-Services,-LLC; New York (NY); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

401K

Medical, Dental and Vision Insurance

Short Term Disability

Long Term Disability

Life and AD&D insurance

Vacation and Personal time

Paid holidays

Tuition Reimbursement

Job summary

AllState Sprinkler, LLC in the Bronx, NY, is seeking an Operations Support Administrator to coordinate inspections, schedules and data entry, ensuring accurate customer information.

You will develop daily routes by geography, handle calls for inspections, repairs and emergencies, document non-compliances, and support accounts receivable and sales teams. This hourly position offers bonus opportunities and benefits aligned with an office operations role.

Qualifications

• Advanced skills in Microsoft Office; Salesforce experience is a plus but not required.
• Strong interpersonal and communication skills.
• Excellent organizational and time-management abilities.
• Self-motivated with a strong work ethic and honesty.

Responsibilities

• Call customers to schedule appointments and gather inspection information.
• Enter customer data and manage daily routes by area to meet revenue targets.
• Answer calls to schedule inspections, repairs, and emergency services.
• Explain repair quotes to customers and obtain written approval.
• Document non-compliance interactions to limit liability exposure.
• Enter contracts for new customers using Salesforce and ServiceTrade.
• Assist accounts receivable and sales as needed.
• Perform other duties as needed.

Skills

Microsoft Office

Salesforce (nice to have)

Interpersonal communication

Organizational skills

Time management

Tools

Salesforce

Job description

AllState Sprinkler, LLC in the Bronx, NY, is seeking an Operations Support Administrator to coordinate inspections, schedules and data entry, ensuring accurate customer information.

You will develop daily routes by geography, handle calls for inspections, repairs and emergencies, document non-compliances, and support accounts receivable and sales teams. This hourly position offers bonus opportunities and benefits aligned with an office operations role.