Routing & Scheduling Lead for Field Tech Ops

New Jersey Best Lawn Sprinkler; Village of Bayville (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Match

Paid Time Off

Stable, year-round position

Job summary

New Jersey Best Lawn Sprinklers & Fencing in Bayville, NJ, is seeking an organized Service Operations & Scheduling Coordinator to manage technician scheduling, routing, and service workflow. You will plan routes, schedule appointments, review work orders, release completed jobs, and support the office by handling incoming calls and scheduling requests.

This key operations role keeps technicians productive and customers serviced on time, with opportunities to grow within a small, customer-focused

Qualifications

• Strong organizational and time-management skills.
• Ability to manage multiple technicians and schedules.
• Excellent communication and problem-solving skills.
• Experience coordinating technicians in a service business (HVAC, landscaping, irrigation, plumbing, etc.) is strongly preferred.
• Comfortable using scheduling or service software.

Responsibilities

• Plan and optimize technician routes for upcoming service days.
• Schedule service appointments and organize technician workloads.
• Review technician work orders and release completed jobs.
• Ensure routes and schedules are efficient and organized.
• Communicate with technicians regarding schedules and job updates.
• Assist with answering customer calls and scheduling requests.
• Support daily office operations.

Skills

Organizational skills

Time management

Communication skills

Scheduling software experience

Multi-technician coordination

Tools

Scheduling software

Job description

New Jersey Best Lawn Sprinklers & Fencing in Bayville, NJ, is seeking an organized Service Operations & Scheduling Coordinator to manage technician scheduling, routing, and service workflow. You will plan routes, schedule appointments, review work orders, release completed jobs, and support the office by handling incoming calls and scheduling requests.

This key operations role keeps technicians productive and customers serviced on time, with opportunities to grow within a small, customer-focused