Operations Supervisor: Logistics & Continuous Improvement

RXO, Inc.; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) with company match

Pre-tax accounts for eligible expenses

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO, Inc. is seeking a Supervisor, Operations to oversee daily transportation and logistics activities within our Michigan operations.

The role focuses on cost-efficient routing, supervising Load Planners, dispatchers, and dockworkers, and ensuring service levels meet customer expectations. You will drive continuous improvement through Lean practices, manage disputes, and lead cross-functional teams across the private fleet, suppliers, and internal stakeholders.

Qualifications

• 5 years of experience in transportation or logistics.
• Bachelor’s degree in a related field.
• Experience with a Transportation Management System (TMS), preferably Oracle Transportation Management.
• Experience with process improvement initiatives.
• Solid leadership and collaboration skills with the ability to supervise, coach and influence employees.

Responsibilities

• Review available freight for linehauls and routes to maintain lowest cost options.
• Manage Load Planners and dockworkers responsible for routes, tracking, dispatching, and loading/unloading.
• Investigate and resolve internal and external issues affecting performance and customer satisfaction.
• Drive continuous improvement and Lean initiatives to reduce costs and improve performance.
• Schedule daily workload based on input from customers and suppliers; manage disputes and escalations.
• Monitor supplier on-time shipping performance and compile dispute data.
• Document delivery performance and analyze root causes of shipping delays.
• Oversee hiring, training, performance appraisals, and disciplinary actions.
• Maintain a safe workplace and promptly report incidents to management.

Skills

Leadership

Communication

Cross-functional collaboration

Process improvement

Problem solving

Education

Bachelor's degree

Tools

Oracle Transportation Management

Job description

RXO, Inc. is seeking a Supervisor, Operations to oversee daily transportation and logistics activities within our Michigan operations.

The role focuses on cost-efficient routing, supervising Load Planners, dispatchers, and dockworkers, and ensuring service levels meet customer expectations. You will drive continuous improvement through Lean practices, manage disputes, and lead cross-functional teams across the private fleet, suppliers, and internal stakeholders.