Operations Supervisor: Lean Logistics Leader

RXO Inc.; Mishawaka (IN); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Paid time off & holidays

Disability and life insurance

Employee Assistance Program

Job summary

RXO Inc. is seeking an Operations Supervisor in Mishawaka, IN to oversee daily transportation operations and supplier performance. You will ensure timely resolution of issues affecting delivery, service levels and safety, while driving Lean improvements across the distribution network.

You will manage a team, coordinate Load Planners, review routes for cost efficiency, and uphold customer satisfaction. Strong leadership and logistics experience are essential for success.

Qualifications

• 5 years of experience in transportation or logistics.
• Experience with TMS and process improvement initiatives.
• Strong leadership and collaboration skills; supervise, coach and influence employees.

Responsibilities

• Review available freight for linehauls and routes to maintain lowest cost options.
• Manage Load Planners responsible for routes, tracking info, and dispatching carriers.
• Investigate and resolve issues impacting performance, morale or customer satisfaction.
• Lead continuous improvement by reducing costs and increasing performance; apply Lean concepts.
• Schedule daily workload based on customer input and supplier disputes; review PRRs and warning letters.
• Monitor weekly disputes and escalation requests; chart supplier on-time shipping performance.
• Track and document delivery performance; maintain organized shipping files and root-cause analyses.
• Oversee supervisory duties including hiring, training, performance reviews, and discipline.
• Maintain a safe, harassment-free workplace; report issues to management.

Skills

Leadership

Communication

Logistics Knowledge

Problem Solving

Education

Bachelor's degree in related field

Tools

Transportation Management System (TMS)

Job description

RXO Inc. is seeking an Operations Supervisor in Mishawaka, IN to oversee daily transportation operations and supplier performance. You will ensure timely resolution of issues affecting delivery, service levels and safety, while driving Lean improvements across the distribution network.

You will manage a team, coordinate Load Planners, review routes for cost efficiency, and uphold customer satisfaction. Strong leadership and logistics experience are essential for success.