Onsite Operations Supervisor — Logistics & Lean Improvement

RXO Inc.; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Pre-tax benefits

Disability and life insurance

Employee Assistance Program

Job summary

RXO Inc. in Southfield, MI is seeking a Supervisor, Operations to oversee daily transportation operations and supplier performance. You will guide load planning, dispatch, and dock operations, and analyze performance data to drive Lean improvements that reduce costs while improving service levels.

Strong leadership and communication skills are essential as you hire, coach, and evaluate staff and coordinate across multiple accounts. A safe and compliant work environment is a priority.

Qualifications

• 5 years of experience in transportation or logistics.
• Bachelor’s degree in a related field.
• Experience with Transportation Management Systems (TMS), preferably Oracle TMS.
• Experience with process improvement initiatives.
• Strong leadership, collaboration, and coaching skills.
• Ability to work cross-functionally on multiple accounts.
• Excellent verbal and written communication.

Responsibilities

• Review freight for linehauls and routes to ensure lowest cost options within a private fleet.
• Manage Load Planners and dockworkers responsible for routing, tracking, dispatch, loading/unloading and staging freight.
• Investigate and resolve issues impacting performance, morale, or customer satisfaction.
• Lead continuous improvement by applying Lean concepts to procedures and habits.
• Schedule daily workload based on inputs from customers and suppliers; manage disputes and PRRs.
• Monitor and prioritize weekly disputes and supplier escalation requests; analyze on-time shipping performance.
• Document delivery performance and maintain organized shipping records; analyze root causes of poor performance.
• Oversee supervision duties including hiring, training, performance appraisal, and discipline.
• Maintain a safe, harassment-free workplace; report issues to management.

Skills

Leadership

Cross-functional

Communication

Lean/Process Improvement

Problem Solving

Staff Coaching

Education

Bachelor’s degree in a related field

Tools

Oracle Transportation Management

Job description

RXO Inc. in Southfield, MI is seeking a Supervisor, Operations to oversee daily transportation operations and supplier performance. You will guide load planning, dispatch, and dock operations, and analyze performance data to drive Lean improvements that reduce costs while improving service levels.

Strong leadership and communication skills are essential as you hire, coach, and evaluate staff and coordinate across multiple accounts. A safe and compliant work environment is a priority.