Night Operations Supervisor - Lean Logistics Leader

RXO; Pontiac (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with up to 5%

Pre-tax accounts

Company-paid disability and life

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO is seeking a Supervisor, Operations in Pontiac, MI to oversee daily operations and supplier performance, ensuring transportation, communication and customer service issues are resolved to meet customer expectations. You will manage Load Planners and dockworkers, drive Lean improvements, schedule workload, monitor disputes, and lead a team while maintaining a safe, harassment-free workplace.

Experience in transportation or logistics, a related degree, and strong leadership with

Qualifications

• 5 years of experience in transportation or logistics.
• Bachelor's degree in a related field.
• Experience with a Transportation Management System (TMS), preferably Oracle Transportation Management.
• Experience with process improvement initiatives.
• Strong leadership and collaboration skills to supervise, coach and influence employees.
• Willingness to work cross-functionally on multiple accounts.
• Excellent verbal and written communication skills for clear, organized data presentation.

Responsibilities

• Review all available freight for linehauls and routes to ensure lowest cost options within a private fleet.
• Handle Load Planners responsible for building routes, updating tracking information, and dispatching fleet drivers and dockworkers.
• Investigate and resolve internal issues impacting performance, morale, and customer satisfaction.
• Lead continuous improvement by reviewing procedures and applying Lean concepts to lower costs and raise performance.
• Schedule daily workload based on input from customers and supplier disputes.
• Monitor weekly disputes and escalation requests; chart supplier on-time shipping performance.
• Track delivery performance and maintain organized shipping documents; analyze root causes of poor performance.
• Fulfill supervisory responsibilities including hiring, training, performance appraisal, discipline and conflict resolution.
• Maintain a safe work environment; document and report issues to management.

Skills

Leadership

Supervision

Communication skills

Process improvement

Cross-functional collaboration

Lean concepts

Education

Bachelor's degree

Tools

Oracle Transportation Management

Transportation Management Systems (TMS)

Job description

RXO is seeking a Supervisor, Operations in Pontiac, MI to oversee daily operations and supplier performance, ensuring transportation, communication and customer service issues are resolved to meet customer expectations. You will manage Load Planners and dockworkers, drive Lean improvements, schedule workload, monitor disputes, and lead a team while maintaining a safe, harassment-free workplace.

Experience in transportation or logistics, a related degree, and strong leadership with