Operations Supervisor: Lead Teams to On-Time Shipments

FedEx Freight; Huber Heights (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

FedEx Freight in the United States is seeking a capable leader to guide a team responsible for on-time, damage-free shipments. You will supervise daily operations, plan manpower, and ensure safety and compliance while delivering exceptional customer service.

This role emphasizes coaching, process improvement, and cost-conscious scheduling. You will collaborate with service center staff, coordinate with customers on quotes and appointments, and maintain clear communications to meet service

Qualifications

• Must possess high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with emphasis on quality, customer deliverables and safety performance.
• Plan daily manpower needs and set schedules for timely deliveries.
• Assist customers with rate quotes, claim information and appointments.
• Monitor actual performance data and gather information for reporting.
• Perform administrative functions as required.

Skills

Leadership

Communication

Independent work

Teamwork

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FedEx Freight in the United States is seeking a capable leader to guide a team responsible for on-time, damage-free shipments. You will supervise daily operations, plan manpower, and ensure safety and compliance while delivering exceptional customer service.

This role emphasizes coaching, process improvement, and cost-conscious scheduling. You will collaborate with service center staff, coordinate with customers on quotes and appointments, and maintain clear communications to meet service