Operations Supervisor: Lead Driver Teams & Safety

GFL Environmental Inc.; High Point (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

GFL Environmental Inc. in High Point, NC is seeking a dedicated supervisor to manage waste services operations. The role focuses on recruiting, training, and supervising product line staff while ensuring safe, efficient, and professional service at the branch.

Strong leadership is required to foster positive employee relations and uphold a professional corporate image. Responsibilities include hiring, training, disciplining, scheduling drivers, ensuring paperwork accuracy, and maintaining safety

Qualifications

• Requires supervisory experience or lead driver background.
• Strong leadership and training capabilities required.
• Customer service orientation and problem-solving skills preferred.

Responsibilities

• Recruit, interview, hire, train and discipline product line personnel.
• Address complaints and resolve problems as they arise.
• Ensure proper completion of driver paperwork and vehicle inspections daily.
• Schedule drivers and toter/helpers and monitor daily routes.
• Monitor customer satisfaction and resolve complaints.
• Direct collection and disposal services to optimize resources.
• Establish productivity standards and ensure compliance with CDL regulations.
• Log productivity data into operating systems daily.
• Maintain inventory of safety equipment and supplies.

Skills

Supervisory experience

Leadership

Training

Customer service

Education

High School diploma or GED

Associates degree

Bachelor’s degree preferred

Job description

GFL Environmental Inc. in High Point, NC is seeking a dedicated supervisor to manage waste services operations. The role focuses on recruiting, training, and supervising product line staff while ensuring safe, efficient, and professional service at the branch.

Strong leadership is required to foster positive employee relations and uphold a professional corporate image. Responsibilities include hiring, training, disciplining, scheduling drivers, ensuring paperwork accuracy, and maintaining safety