Operations Supervisor

GFL Environmental Inc.; Houston (TX); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

PTO (15 days)

Medical plan + HSA with employer match

401(k) with employer match

Paid holidays

Employee Assistance Program

Job summary

GFL Environmental is a leading waste management company seeking a supervisory professional to recruit, train, and manage drivers and crew across product lines. You will resolve issues, ensure driver paperwork and scheduling, and drive safety compliance as part of daily operations.

The role emphasizes route efficiency, customer satisfaction, and adherence to CDL regulations, with responsibilities spanning staffing, paperwork, and inventory control. Join a team focused on safe, reliable service.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor's degree preferred.
• Prior experience in waste or transportation industry and/or experience driving trucks preferred.
• At least one year supervisory experience OR one year as a Lead Driver required.

Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.
• Monitor customer satisfaction by completing routes daily and managing pickups and special stops.
• Direct collection and disposal services to efficiently utilize personnel and equipment.
• Establish and review productivity standards at each phase of operation.
• Ensure compliance with CDL driver regulations.
• Input product line productivity into the operating system daily.
• Maintain inventory of supplies and safety equipment.

Skills

Supervisory experience

Truck driving experience

Education

High School diploma or GED

Associates or Bachelor's degree preferred

Job description

At GFL our goal is to invest in our people and provide opportunities to grow for life!

Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

• 15 days of paid time off.

• 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.

• 401(k) with an employer match.

• Paid holidays.

• Employee Assistance Program with free counseling services.

Overview:

GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

Key Responsibilities:

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.

Operations

• Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers and pick-ups of special and missed stops. Resolve customer complaints and issues.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Be familiar with and ensure compliance with all CDL driver regulations.
• Enter appropriate product line productivity into operating system on a daily basis.
• Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager.

Safety

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).
• Ensure proper supply and usage of all safety equipment.

Requirements:

• High School diploma or general education degree (GED) required.
• Associates or Bachelor’s degree preferred.
• Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred.
• At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver required.

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