Operations Supervisor I - Service Center Lead

ArcBest; West Allis (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Wages

Excellent health, dental, and vision

401K matching

Vacation eligibility during the first

Job summary

ABF Freight, an ArcBest company, is seeking a Supervisor, Operations I to oversee daily Service Center operations and ensure work follows company procedures and standards. The role requires hands-on leadership, coordination with staff, and maintaining safety and productivity in all weather conditions.

The position emphasizes training, performance feedback, and discipline as needed, with focus on efficient resource use, load planning, and teamwork to meet service goals.

Qualifications

• 2 years leadership experience, preferred.
• Excellent communication, leadership, and conflict resolution skills, required.
• Shift days and hours vary by location and may include days, nights, and/or weekends.
• Transportation experience preferred but not required.
• General computer knowledge, preferred.
• General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred.
• Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills.

Responsibilities

• Plan, supervise, and control resources for loading/unloading of freight on shifts.
• Communicate job assignments and monitor performance with employees.
• Maintain load plans and balance for safe vehicle operation.
• Assign tasks to workers according to schedules.
• Provide training, feedback, and disciplinary recommendations as needed.
• Foster safety and positive communications with partners to meet service standards.
• Maintain a clean, safe working environment for personnel and customers.
• Foster safe handling and storage of hazardous materials.
• Work in a team to achieve department goals.
• Support our values of creativity, integrity, collaboration, growth, excellence, and wellness.

Skills

Leadership

Communication

Conflict resolution

Time management

Organizational skills

Decision making

Education

High School Diploma / GED

Bachelor's degree

Tools

General computer knowledge

Freight knowledge

Regulations knowledge

Job description

ABF Freight, an ArcBest company, is seeking a Supervisor, Operations I to oversee daily Service Center operations and ensure work follows company procedures and standards. The role requires hands-on leadership, coordination with staff, and maintaining safety and productivity in all weather conditions.

The position emphasizes training, performance feedback, and discipline as needed, with focus on efficient resource use, load planning, and teamwork to meet service goals.