Service Center Operations Supervisor

ArcBest; City of Syracuse (NY); On-site; USD 65,000 - 83,000; Full time

Benefits offered by this job

Competitive wages

Excellent health, dental, and vision

Company 401K

Vacation eligibility first year

Job summary

ABF Freight, an ArcBest company, is seeking a Supervisor, Operations I to oversee daily Service Center activity and ensure adherence to procedures and safety standards. The role combines hands-on leadership with coordinating loading/unloading, shift planning, and performance feedback.

Ideal candidates bring 2+ years of leadership experience and strong communication skills, with a focus on safety, teamwork, and efficiency in a dock environment with varying weather conditions.

Qualifications

• Excellent communication, leadership, and conflict resolution skills required.
• General knowledge of freight, transportation regulations, safety standards, and proper freight handling.
• Ability to identify and resolve issues efficiently with strong organizational skills.

Responsibilities

• Plan, supervise, and control resources for loading/unloading of freight.
• Coordinate with employees to assign tasks and monitor performance.
• Maintain load plans and ensure load balance for safe vehicle operation.
• Provide training, feedback, and disciplinary recommendations as needed.
• Foster safety and a positive, productive work environment.

Skills

Leadership

Communication

Conflict resolution

Time management

Teamwork

Education

High School Diploma / GED

Bachelor's degree preferred

Job description

ABF Freight, an ArcBest company, is seeking a Supervisor, Operations I to oversee daily Service Center activity and ensure adherence to procedures and safety standards. The role combines hands-on leadership with coordinating loading/unloading, shift planning, and performance feedback.

Ideal candidates bring 2+ years of leadership experience and strong communication skills, with a focus on safety, teamwork, and efficiency in a dock environment with varying weather conditions.