Operations Supervisor: Drive Sales & Service Excellence

Carrier Global Corporation; Salt Lake City (UT); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Paid time off

Disability insurance

Life insurance

Tax-advantaged accounts

Tuition assistance

Job summary

Carrier Global Corporation is seeking a Business Operations Supervisor to oversee a team of specialists supporting sales and operations across a broad geography. The role manages facility operations, financial tasks, and standard work execution to deliver reliable customer and operational outcomes.

The ideal candidate will lead and coach a high-performing team, establish clear expectations, and drive continuous improvements.

Qualifications

• Bachelor’s degree or equivalent with 7+ years in operations.
• 5+ years in field service or operations leadership.
• Experience with Salesforce and SAP systems.

Responsibilities

• Oversee a team of specialists supporting sales and operations.
• Manage facility operations and financial tasks with standard processes.
• Lead, coach, and develop team to ensure accountability and quality.
• Use Salesforce to monitor workflow and drive timely follow-up.
• Lead weekly finance reviews with finance managers.

Skills

People leadership

Accountability

Financial acumen

Salesforce

SAP

Problem solving

Coaching

Customer relations

Education

Bachelor’s degree

High School diploma/GED with 7+ years experience

Tools

Salesforce

S4/SAP

Job description

Carrier Global Corporation is seeking a Business Operations Supervisor to oversee a team of specialists supporting sales and operations across a broad geography. The role manages facility operations, financial tasks, and standard work execution to deliver reliable customer and operational outcomes.

The ideal candidate will lead and coach a high-performing team, establish clear expectations, and drive continuous improvements.