Operations Supervisor - Day Shift: Lead & Optimize Fulfillment

Shipmonk; Las Vegas (NV); On-site; USD 52,000 - 70,000; Full time

Job summary

ShipMonk in Las Vegas is seeking an Operations Supervisor on Day Shift to lead a team of about 25–30 warehouse associates in our on-site fulfillment operation. You’ll report to the Warehouse Manager, manage people, processes, and KPIs, and ensure safe, efficient daily performance.

This is a hands-on leadership role where you’ll monitor throughput, labor allocation, and quality, coach staff on the floor, and collaborate across departments to resolve issues quickly.

Qualifications

• 2+ years of leadership or supervisory experience in warehouse operations, distribution, fulfillment, manufacturing, logistics, or a related environment
• Experience leading teams and holding people accountable to performance expectations
• Comfort working with operational data and using metrics to identify problems and improve results
• Strong communication, organization, and problem-solving skills
• Ability to work on your feet for most of the shift and lift up to 50 lbs.
• Flexibility to work weekends, holidays, and overtime based on business needs

Responsibilities

• Start the shift with a team huddle, setting priorities and making sure everyone knows what a successful day looks like
• Lead, coach, and develop approximately 25–30 warehouse associates
• Monitor KPIs in real time and adjust before a small problem becomes a big one
• Manage labor allocation, throughput, productivity, accuracy, attendance, and safety
• Coach associates directly on the floor, catching issues early and helping people improve
• Adjust labor and priorities as volume and business needs change
• Work across departments when an operational handoff or process breaks
• Use operational data to identify root causes and opportunities for improvement
• Onboard new associates and help them reach full productivity
• Maintain a clean, safe, and compliant work environment
• Communicate results, risks, and priorities clearly to your manager and peers
• A team of approximately 25–30 associates and their performance, development, and day-to-day experience
• Department KPIs including throughput, accuracy, productivity, quality, and safety
• Labor allocation and execution against the daily operating plan
• Process improvement within your department
• Inventory accuracy within your area
• Equipment, sanitation, and safety standards
• Clear communication across teams and shifts

Job description

ShipMonk in Las Vegas is seeking an Operations Supervisor on Day Shift to lead a team of about 25–30 warehouse associates in our on-site fulfillment operation. You’ll report to the Warehouse Manager, manage people, processes, and KPIs, and ensure safe, efficient daily performance.

This is a hands-on leadership role where you’ll monitor throughput, labor allocation, and quality, coach staff on the floor, and collaborate across departments to resolve issues quickly.