Advanced Office Specialist: Process & Training

State-of-Maine; Augusta (ME); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Employee benefits package

Job summary

State of Maine seeks an experienced Office & Administrative Support professional in Augusta. The position provides advanced clerical support, operates office equipment, and supports agency functions with independent judgment to ensure accurate processing and service delivery.

The role emphasizes monitoring workflows, resolving exceptions, training staff, and maintaining inventory. Applicants should have payroll, HR, and data quality experience plus familiarity with TRIPS and state systems.

Qualifications

• Knowledge of payroll principles, procedures, and techniques; and automated payroll systems and procedures.
• Knowledge of human resources practices and employee benefits.
• Knowledge of the principles, practices, and equipment related to quality control of data input and output.
• Knowledge of the laws and practices related to the title and ownership of motor vehicle titles.
• Ability to develop and change web pages using established content.

Responsibilities

• Morning: Monitoring, Metrics & Priority Setting (Start of day – late morning).
• Midday: Research, Resolution & Technical Coordination (Late morning – early afternoon).
• Afternoon: Training, Support & Process Improvement (Early – mid afternoon).
• Late Afternoon: Inventory, Follow-Up & Continuity (End of day).

Skills

Payroll principles

Human resources practices

Data quality control

Web page development

Data reconciliation

Tools

TRIPS system

Maine IT systems

Job description

State of Maine seeks an experienced Office & Administrative Support professional in Augusta. The position provides advanced clerical support, operates office equipment, and supports agency functions with independent judgment to ensure accurate processing and service delivery.

The role emphasizes monitoring workflows, resolving exceptions, training staff, and maintaining inventory. Applicants should have payroll, HR, and data quality experience plus familiarity with TRIPS and state systems.