Operations Supervisor, Client-Facing Media

Publicis Groupe; Philadelphia (Philadelphia County); On-site; USD 61,000 - 84,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K

Job summary

Publicis Groupe in the US seeks a Supervisor for large healthcare accounts in Philadelphia. You will own the project lifecycle, align client objectives with work scope, and drive timely delivery of financial milestones.

Responsibilities include managing invoicing, SOWs, and billing calendars, coordinating with internal teams, and ensuring accuracy of client financial reporting. This role requires 3+ years in operations or project management in a media agency and emphasizes collaboration,

Qualifications

• 3+ years in operations or project management in a media agency setting.
• 1 year of management experience (intern management OK).
• 2+ years budget management experience with operational tools or reporting.
• Optional: HCP/Pharma media experience.

Responsibilities

• Oversee lifecycle of financial deliverables from project start to invoicing.
• Be day-to-day point of contact for key client deliverables.
• Develop and maintain billing calendars and ensure timely documentation.
• Implement rollout of new systems and processes across clients.

Skills

Operations management

Project management

Budget management

Client liaison

Job description

Publicis Groupe in the US seeks a Supervisor for large healthcare accounts in Philadelphia. You will own the project lifecycle, align client objectives with work scope, and drive timely delivery of financial milestones.

Responsibilities include managing invoicing, SOWs, and billing calendars, coordinating with internal teams, and ensuring accuracy of client financial reporting. This role requires 3+ years in operations or project management in a media agency and emphasizes collaboration,