Operations Strategy Consultant

Bank of America; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America is seeking a detail‑oriented operations professional to resolve complex issues and drive the design, development, and implementation of products, systems, and services within a single site or small business unit. You will leverage discretionary judgment to guide project management and implementation.

In this role, you will advise on projects, lead teams on special initiatives, and coordinate across units to ensure effective program delivery, with a focus on risk management,

Qualifications

• Minimum qualifications include strong Microsoft Excel skills (pivot tables, macros) and experience with asset-based lending.
• Ability to advise on design, development, and implementation of products and services in an operations environment.

Responsibilities

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment.
• Advises on projects and directs activities of a team related to special initiatives.
• Advises as a technical expert in assigned area, understanding the business unit's operations processes and implications on other groups.
• Consults on present-state, develops future-state approaches, and facilitates implementations.
• Identifies and recommends responsibilities and accountabilities for key programs/projects.

Skills

Customer focus

Problem solving

Risk management

Adaptability

Attention to detail

Collaboration

Critical thinking

Issue management

Analytical thinking

Decision making

Oral communications

Presentation skills

Education

High School/ GED or equivalent

Tools

Asset-based lending

Collateral analysis

Job description

Bank of America is seeking a detail‑oriented operations professional to resolve complex issues and drive the design, development, and implementation of products, systems, and services within a single site or small business unit. You will leverage discretionary judgment to guide project management and implementation.

In this role, you will advise on projects, lead teams on special initiatives, and coordinate across units to ensure effective program delivery, with a focus on risk management,