Operations Specialist: Manual Transfers & Analytics

RBC Capital Markets LLC; Minneapolis (MN); Vor Ort; USD 45.000 - 70.000; Vollzeit

Benefits dieser Stelle

Bonuses

Flexible benefits

Stock where applicable

Zusammenfassung

RBC Capital Markets LLC in Minneapolis is seeking an analytical professional to support our incoming Manual Transfers team. You will review, process, and record data, and assist with research and information requests across RBC units, helping clients and internal partners navigate complex processes.

Ideal candidates bring strong attention to detail, customer service excellence, and the ability to work cross-functionally in a fast-paced environment while adhering to established procedures and

Qualifikationen

• High school diploma or equivalent with 3 years of related experience in business, finance, customer service, or accounting.
• Proven ability to lead, train, and provide work direction to others.
• Effective problem identification, analytical, and resolution skills with proficient Windows-based software skills.
• Ability to communicate effectively both verbally and in writing, strong customer service, organizational skills, and attention to detail.
• Ability to handle multiple priorities in a fast-paced, deadline-driven environment.

Aufgaben

• Review and process incoming manual transfers.
• Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other operation's departments, RBC Business Units, external customers or industry participants.
• Understand department procedures and required accountabilities in the area or department in which the incumbent works.
• Perform other duties and responsibilities as assigned.
• Reduce risk by suggesting process changes or modifications as appropriate.
• Address escalated questions independently, seeking assistance from Team Lead or Manager as appropriate following established department procedures.

Kenntnisse

Active Learning

Communication

Critical Thinking

Customer Service

Operational Delivery

Process Improvements

Time Management

Ausbildung

Bachelor's degree in finance, business or related field

High school diploma or equivalent with three years of job related experience

Tools

Brokerage systems

Jobbeschreibung

RBC Capital Markets LLC in Minneapolis is seeking an analytical professional to support our incoming Manual Transfers team. You will review, process, and record data, and assist with research and information requests across RBC units, helping clients and internal partners navigate complex processes.

Ideal candidates bring strong attention to detail, customer service excellence, and the ability to work cross-functionally in a fast-paced environment while adhering to established procedures and