Operations Specialist: Growth, Training & Benefits

OTC Industrial Technologies; Rio Rancho (NM); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with 50% match up to 6%

Relocation assistance

PTO and tuition assistance

Safety shoes & glasses stipend

Wellness discount

Job summary

OTC Industrial Technologies is seeking an Operations Specialist to manage service and distribution orders, using ERP systems to optimize entry and documentation. You will support customers, coordinate with suppliers, and ensure accurate order processing in a shop environment.

You will maintain paperwork, expedite purchases when needed, and uphold safety standards while contributing to team success and process improvements.

Qualifications

• Associate degree or equivalent required; or HS diploma with 2 years related experience.
• Experience and knowledge of electrical, automation or mechanical distribution.
• Basic computer proficiency including Word and Excel for documentation, data entry and inspection reporting.
• Detail-oriented, safety-conscious, dependable, and able to follow written and verbal instructions.
• Ability to work effectively as part of a team in a repair shop environment.

Responsibilities

• Update and schedule service and distribution orders through the shop.
• Present and apply ERP knowledge to each entry.
• Handle service and operational account requirements and special situations.
• Respond to customer inquiries regarding orders.
• Utilize ERP system (Infor CSD) knowledge for opportunities.
• Collect and distribute required operations and service documentation from suppliers and customers.
• Expedite purchase orders when needed.
• Enter and maintain customer sales orders in the distribution software.
• Maintain all paperwork from start to finish of the operational process.
• Maintain a safe and clean work environment in compliance with safety regulations.

Skills

ERP systems

Excel proficiency

Attention to detail

Teamwork

Electrical/automation knowledge

Education

Associate degree or two-year college equivalency

High school diploma with 2 years related experience

Tools

Infor CSD distribution software

MS Word

MS Excel

Job description

OTC Industrial Technologies is seeking an Operations Specialist to manage service and distribution orders, using ERP systems to optimize entry and documentation. You will support customers, coordinate with suppliers, and ensure accurate order processing in a shop environment.

You will maintain paperwork, expedite purchases when needed, and uphold safety standards while contributing to team success and process improvements.