Service & Repair Technician — Growth, Benefits & PTO

OTC Industrial; LaPlace (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Disability and life insurance

Wellness discount and safety shoes &–s

Safety shoes & glasses stipend

401(k) with employer match

Relocation assistance

PTO

Tuition assistance

Job summary

OTC Industrial Technologies is seeking a Service & Repair Rep to manage service orders, schedules, and related documentation on-site. You will leverage ERP knowledge to apply options to each entry and handle customer inquiries while expediting purchase orders as needed.

The role requires basic PC skills (Word/Excel) and a focus on accuracy, safety, and teamwork in a repair shop setting. Join us to grow with a supportive team and comprehensive benefits.

Qualifications

• Associate degree or two-year college equivalent, or HS diploma with 2 years related experience.
• Experience and knowledge of electrical, automation or mechanical distribution.
• Basic computer proficiency, including Word and Excel for documentation, data entry, and inspection reporting.

Responsibilities

• Update and schedule service orders and monitor completion in the shop.
• Explain and apply ERP options to each entry.
• Address customer inquiries about service orders.
• Expedite purchase orders as needed.
• Enter and maintain customer sales orders in SX.e distribution software.
• Maintain paperwork from start to finish of the job process.
• Maintain a safe and clean work environment following safety regulations.

Skills

Electrical knowledge

Automation knowledge

Mechanical distribution

MS Word & Excel

Detail-oriented

Team player

Education

Associate degree or 2-year college

HS diploma with 2 years related experience

Tools

ERP system

Job description

OTC Industrial Technologies is seeking a Service & Repair Rep to manage service orders, schedules, and related documentation on-site. You will leverage ERP knowledge to apply options to each entry and handle customer inquiries while expediting purchase orders as needed.

The role requires basic PC skills (Word/Excel) and a focus on accuracy, safety, and teamwork in a repair shop setting. Join us to grow with a supportive team and comprehensive benefits.