Operations Coordinator: Cross-Functional Efficiency

OTC Industrial Technologies; Newington (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

OTC Industrial Technologies is seeking an Operations Coordinator to oversee site operations, forecast budgets, and coordinate cross-functional activities between Service, Sales and Operations teams. You will monitor quotes, invoicing, and inventory, ensuring first-time quality and fostering a performance-driven culture.

The role requires a proactive, team-focused approach, strong multitasking skills, and familiarity with ERP and MS Office. On-site in Newington, CT.

Qualifications

• High school diploma or GED is required; Associate degree preferred.
• 2 years experience in the industrial sector with operations or service roles.
• Technical knowledge of pump systems and rotating machinery.
• Familiarity with quoting, ordering, shipping, and invoicing processes.
• Positive, proactive attitude with commitment to high-quality results on the first attempt.
• Proven ability to nurture talent and lead performance-focused teams.
• Strong multitasking and organizational abilities and deadline management.
• Commitment to the concept of doing it right the first time.
• Proficient with MS Office and ERP systems (CSD/SX a plus).

Responsibilities

• Oversee site operations to achieve safety, service, quality, and financial objectives.
• Support budgeting and operational forecasting for the business unit.
• Coordinate activities between Service, Sales, and Operations while monitoring quoting and invoicing metrics.
• Support the Service team as needed with shipping, receiving, service coordination, and facility management.
• Identify and resolve operational issues promptly, collaborating cross-functionally with other departments.
• Foster a collaborative team environment, promoting a performance-driven culture.
• Monitor and report on operational performance to Operations leaders.
• Responsible for inventory management including accuracy, counts, and audits.
• This position will offer direct backup support for various roles, as required.

Skills

Operations coordination

Team leadership

Organizational skills

Quality focus

Problem solving

Budgeting/forecasting

MS Office proficiency

Quoting/shipping/invoicing

Pump systems knowledge

Education

High school diploma or GED

Associate's degree in business

Tools

MS Office

ERP systems (CSD/SX a plus)

Job description

OTC Industrial Technologies is seeking an Operations Coordinator to oversee site operations, forecast budgets, and coordinate cross-functional activities between Service, Sales and Operations teams. You will monitor quotes, invoicing, and inventory, ensuring first-time quality and fostering a performance-driven culture.

The role requires a proactive, team-focused approach, strong multitasking skills, and familiarity with ERP and MS Office. On-site in Newington, CT.