Operations Specialist for Healthcare Ops & Process Improvement

AdaptHealth, LLC; San Angelo (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off

Stock purchase plan

Paid parental leave

Disability insurance

Life insurance

FSAs/HSA

CVS Minute Clinic access

Teledoc access

Identity protection

Legal plan

Waiting periods

Job summary

AdaptHealth, LLC seeks an Operations Specialist to support patient care and drive operational excellence across regions. You will review documentation, verify authorizations, navigate EMR systems, and analyze workflows to improve efficiency and quality.

The role requires strong communication, ability to multi-task in a fast-paced healthcare environment, and experience in administrative, clerical, insurance, billing, calls or customer service. This is a full-time on-site position.

Qualifications

• 1 year of relatable work experience required
• HS Diploma or Associate's degree in related field
• Experience in admin, insurance, billing, or customer service preferred
• Healthcare, pharmacy, HME, or Medicare setting a plus
• Excellent verbal and written communication; detail oriented
• Able to multi-task in a fast-paced environment
• Proficient with Microsoft Office and healthcare systems

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Participate in projects to refine processes and enhance operational performance
• Meet quality and performance metrics while managing multiple priorities
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
• Perform other duties as assigned

Skills

Relatable experience

Communication skills

Analytical mindset

Attention to detail

Multi-tasking

Computer skills

Education

HS Diploma

Associate's degree

Tools

Microsoft Office

EMR systems

Healthcare software

Job description

AdaptHealth, LLC seeks an Operations Specialist to support patient care and drive operational excellence across regions. You will review documentation, verify authorizations, navigate EMR systems, and analyze workflows to improve efficiency and quality.

The role requires strong communication, ability to multi-task in a fast-paced healthcare environment, and experience in administrative, clerical, insurance, billing, calls or customer service. This is a full-time on-site position.