Operations Specialist - Driving Patient Care

Adapt-Health-LLC; Chico (CA); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Paid time off & holidays

Employee stock purchase plan

Parental bonding leave

Disability insurance

Life & AD&D insurance

FSA/HSA benefits

Job summary

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on improving workflows, verifying insurance, and managing patient data across EMR systems.

You will collaborate with cross-functional teams to resolve issues, ensure compliance, and deliver high-quality service. A valid driver’s license and healthcare-administration exposure are preferred, with opportunity for growth within a nationwide organization.

Qualifications

• Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and healthcare systems is a plus.
• Driver’s license valid and unrestricted.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.

Skills

Verbal communication

Written communication

Analytical thinking

Attention to detail

Education

High School Diploma

Associate’s degree in Healthcare Admin or related

Job description

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on improving workflows, verifying insurance, and managing patient data across EMR systems.

You will collaborate with cross-functional teams to resolve issues, ensure compliance, and deliver high-quality service. A valid driver’s license and healthcare-administration exposure are preferred, with opportunity for growth within a nationwide organization.