Patient Care Operations Specialist

AdaptHealth, LLC; Cameron Park (CA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Parental bonding leave

Job summary

AdaptHealth, LLC is seeking an Operations Specialist - Driving to support patient care and drive operational excellence. The role focuses on improving workflows, training teams, and ensuring accurate documentation with insurance verifications and authorizations.

The position requires a High School Diploma or related associate degree, a valid driver’s license, and at least one year of relevant experience. You will work in a fast-paced healthcare environment, navigating EMR systems and ensuring

Qualifications

• Excellent verbal and written communication skills with attention to detail.
• Analytical, problem-solving and decision-making abilities.
• Able to multi-task in a fast-paced environment while following procedures.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Safely operate company vehicles for equipment delivery.

Skills

Verbal and written communication

Analytical thinking

Problem solving

Attention to detail

Multi-tasking

Independent work

Computer proficiency

Education

High School Diploma

Associate’s degree in Healthcare Administration or related field

Job description

AdaptHealth, LLC is seeking an Operations Specialist - Driving to support patient care and drive operational excellence. The role focuses on improving workflows, training teams, and ensuring accurate documentation with insurance verifications and authorizations.

The position requires a High School Diploma or related associate degree, a valid driver’s license, and at least one year of relevant experience. You will work in a fast-paced healthcare environment, navigating EMR systems and ensuring