Operations Specialist: Data Center Support & Service

TierPoint, LLC.; Durham (NC); On-site; USD 24,796 - 37,195; Full time

Job summary

TierPoint in Durham, NC is seeking an Operations Specialist who will deliver high-quality customer service and support internal and external communications. You will act as a point of contact for clients, vendors, and internal team members in a fast-paced environment.

We value reliability, attention to detail, and the ability to adapt to changing operational needs in a 24/7 data center setting. The role requires coordinating meetings, handling shipments, and monitoring security.

Qualifications

• Ability to use good judgment and decision-making skills.
• Adequate professional experience and knowledge to perform Job Responsibilities.
• Excellent verbal, written, and interpersonal skills.
• Ability to prioritize and organize effectively.
• Ability to work both independently and with others.
• Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.

Responsibilities

• Provides quality internal and external customer service surrounding the Company values.
• Act as the point of contact for internal and external clients
• Coordinates meetings between different departments internally as well as external meetings
• Responsible for handling both incoming and outgoing shipments
• Monitor security cameras
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Team collaboration

Problem solving

Job description

TierPoint in Durham, NC is seeking an Operations Specialist who will deliver high-quality customer service and support internal and external communications. You will act as a point of contact for clients, vendors, and internal team members in a fast-paced environment.

We value reliability, attention to detail, and the ability to adapt to changing operational needs in a 24/7 data center setting. The role requires coordinating meetings, handling shipments, and monitoring security.