Operations & Communications Specialist

TierPoint, LLC.; New York, Town of Mount Pleasant (NY, NY); Hybrid; USD 24,000 - 37,000; Full time

Job summary

TierPoint is seeking an Operations Specialist to deliver high-quality customer service and support internal and external communication in a fast-paced, 24/7 environment. You will be the point of contact for clients, vendors, and internal teams, coordinate meetings, and help keep day-to-day operations running smoothly.

The role requires strong judgment, excellent written and verbal communication, and the ability to juggle multiple projects while collaborating with Sales, Marketing, Operations,

Qualifications

• Ability to use good judgment and decision-making skills.
• Excellent verbal, written, and interpersonal skills.
• Ability to prioritize and organize effectively.
• Ability to work on multiple projects simultaneously.

Responsibilities

• Provides quality internal and external customer service surrounding the Company values.
• Assist with assigned projects to support Sales, Marketing, Operations, Security and Compliance.
• Act as the point of contact for internal and external clients; coordinates meetings between different departments internally as well as external meetings via web conference, conference call or in person.
• Scheduling and calendar management for several employees.
• Produce reports, minutes and presentations.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Decision making

Teamwork

Multitasking

Independent & collaborative work

Fast-paced environment adaptation

Education

High School diploma

Tools

MS Office Suite

Job description

TierPoint is seeking an Operations Specialist to deliver high-quality customer service and support internal and external communication in a fast-paced, 24/7 environment. You will be the point of contact for clients, vendors, and internal teams, coordinate meetings, and help keep day-to-day operations running smoothly.

The role requires strong judgment, excellent written and verbal communication, and the ability to juggle multiple projects while collaborating with Sales, Marketing, Operations,