Data Center Operations & Client Services Specialist

TierPoint; Durham (NC); On-site; USD 24,796 - 37,195; Full time

Job summary

TierPoint in Durham is seeking an Operations Specialist to provide high-quality customer service and support internal and external communication. You will be the point of contact for clients, vendors, and teammates, helping keep day-to-day operations running smoothly in a fast-paced 24/7 environment.

The role emphasizes dependable, adaptable team players who build trusted relationships with staff and customers, handle shipments, monitor security cameras, and coordinate cross-department meetings

Qualifications

• Ability to use good judgment and decision-making skills.
• Adequate professional experience and knowledge to perform Job Responsibilities.
• Excellent verbal, written, and interpersonal skills.
• Ability to prioritize and organize effectively.
• Ability to work both independently and with others.
• Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.

Responsibilities

• Provides quality internal and external customer service surrounding the Company values.
• Act as the point of contact for internal and external clients
• Coordinates meetings between different departments internally as well as external meetings
• Responsible for handling both incoming and outgoing shipments
• Monitor security cameras
• Other duties as assigned.

Skills

Decision making

Communication

Organization

Teamwork

Independence

Time management

Education

High School diploma

Job description

TierPoint in Durham is seeking an Operations Specialist to provide high-quality customer service and support internal and external communication. You will be the point of contact for clients, vendors, and teammates, helping keep day-to-day operations running smoothly in a fast-paced 24/7 environment.

The role emphasizes dependable, adaptable team players who build trusted relationships with staff and customers, handle shipments, monitor security cameras, and coordinate cross-department meetings