Operations Specialist — Compliance & Vehicle Services

J. J. Keller & Associates; Neenah (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Annual merit increases

Bonus program when goals are achieved

Medical, dental, and vision insurance

Tuition reimbursement on first day

401(k) with match and profit-sharing

PTO and holidays

Job summary

J. J. Keller & Associates invites you to join our Neenah, WI campus as an Operations Specialist. You will process vehicle service transactions, assisting with credentialing, ownership transfers, renewals, and related tasks to keep fleets compliant.

The role emphasizes problem solving, accuracy, and adherence to regulatory requirements. A strong Excel and MS Office background is expected, with on-site work hours from 8am to 4:30pm and a robust benefits package available.

Qualifications

• 2+ years of professional services experience utilizing Excel.
• Post-secondary education in a business-related field preferred.
• In lieu of degree or experience, combination of education and related office experience.

Responsibilities

• Process vehicle transactions such as credentialing new units, ownership transfers, annual renewals, replacement plates.
• Assist with assembly of random selection packets, generation of ePassports and information sharing to parties.
• Requests and monitors client funds for transactions; reconciles accounts as needed.
• Identify and fix issues pertaining to transactions in a timely manner with internal/external resources.
• Independently use state websites, vendors, training to determine correct methods to complete work orders.
• Resolves issues directly with the state when processing errors occur on behalf of the client.
• Maintains in-depth knowledge of local, county, state, and federal regulations for vehicle services.
• Maintains confidentiality of client information per FCRA, HIPAA and data security policies.

Skills

Attention to detail

Excel

Education

Post-secondary business education

Tools

MS Office Suite

Excel

Job description

J. J. Keller & Associates invites you to join our Neenah, WI campus as an Operations Specialist. You will process vehicle service transactions, assisting with credentialing, ownership transfers, renewals, and related tasks to keep fleets compliant.

The role emphasizes problem solving, accuracy, and adherence to regulatory requirements. A strong Excel and MS Office background is expected, with on-site work hours from 8am to 4:30pm and a robust benefits package available.