Business Operations Specialist

J. J. Keller & Associates, Inc.; Neenah (WI); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Annual performance reviews

Merit increases

Medical, dental, and vision

Tuition reimbursement on first day

401(k) with match

Profit-sharing

17 days PTO

Casual dress

Onsite wellness clinic

Telehealth services

Onsite fitness center

Walking trail

Modern collaboration spaces

Résumé du poste

J. J. Keller & Associates, Inc. in Wisconsin’s Neenah area seeks a Business Operations Specialist to support transportation clients, ensure compliance, and deliver outstanding service.

No prior transportation compliance experience required; we provide training. This role suits detail-oriented problem solvers who enjoy teamwork and continuous learning, with a focus on accuracy and client satisfaction.

Qualifications

• High school diploma or equivalent required.
• Training provided; eager to learn and grow.
• Strong written and verbal communication is essential.

Responsabilités

• Process vehicle registrations, renewals, ownership transfers, replacement plates, and other credentialing transactions.
• Support Drug & Alcohol, Driver Qualification, and Vehicle Services programs for clients.
• Research and resolve issues related to client transactions and compliance requirements.
• Work with state agencies, vendors, and internal teams to ensure timely and accurate processing.
• Monitor client accounts and request additional funds when needed for transactions.
• Maintain accurate records and protect confidential client information.
• Use internal resources, training, and regulatory information to determine the best solution for client requests.
• Develop knowledge of transportation regulations and compliance requirements while helping clients remain compliant.

Connaissances

Attention to detail

Customer service mindset

Problem-solving

Computer literacy

Time management

Formation

High school diploma or equivalent

Outils

Microsoft Office

CRM basics

Description du poste

Select how often (in days) to receive an alert: Create Alert

Requisition #: 20960
Functional Area: Audit/Risk/Compliance; Office/Clerical
Employment Type: Full-Time
Work Options: In Office at Location Specified Above #LI-Onsite
Work Hours: 8am - 430pm

Position Summary

Looking for a role where you’ll solve problems, support clients, and build business expertise without needed prior industry experience?Join a company with purpose, stability, and a proven history of success.

For more than 70 years, J. J. Keller has helped organizations create safer workplaces and navigate complex compliance requirements. Today, we serve more than 90% of the Fortune 1000 and continue to grow through the dedication of talented associates who are passionate about helping customers succeed.

As a Business Operations Specialist, you'll play an important role in supporting transportation clients and helping them stay compliant. This position is ideal for someone who enjoys problem-solving, working with details, and providing exceptional service in a collaborative team environment.

Bring your attention to detail, customer focus, and problem-solving skills. We'll provide the training and support needed to learn the transportation compliance and regulatory aspects of the role. No prior transportation compliance experience is required.

If you're looking for an opportunity to build valuable business and compliance expertise while growing your career with an industry leader, we'd love to hear from you.

What You'll Do

• Process vehicle registrations, renewals, ownership transfers, replacement plates, and other credentialing transactions.
• Support Drug & Alcohol, Driver Qualification, and Vehicle Services programs for clients.
• Research and resolve issues related to client transactions and compliance requirements.
• Work with state agencies, vendors, and internal teams to ensure timely and accurate processing.
• Monitor client accounts and request additional funds when needed for transactions.
• Maintain accurate records and protect confidential client information.
• Use internal resources, training, and regulatory information to determine the best solution for client requests.
• Develop knowledge of transportation regulations and compliance requirements while helping clients remain compliant.

Qualifications

Experience & Education

• High school diploma or equivalent required.
• Previous office, customer service, retail, hospitality, manufacturing, administrative, internship, campus leadership, or other work experience is helpful but not required.
• We provide training and are looking for individuals who are eager to learn, grow, and develop new skills.

Skills & Attributes

• Enjoys learning new things and is open to feedback and coaching.
• Takes pride in producing accurate, high-quality work.
• Is dependable and follows through on commitments.
• Can navigate computers and learn new software applications.
• Is organized and able to manage multiple priorities.
• Demonstrates curiosity and problem-solving skills.
• Works well independently and as part of a team.
• Has strong written and verbal communication skills.
• Brings a positive attitude and a willingness to contribute.

Why Join J. J. Keller?

We believe our associates are our greatest asset. That's why we invest in your success through competitive benefits, career development opportunities and a supportive work environment.

• Annual performance reviews and merit increases
• Quarterly bonus program when company goals are achieved
• Medical, dental, and vision insurance
• Tuition reimbursement available on your first day
• 401(k) with company match
• Annual profit-sharing contributions
• 17 days of PTO in your first year
• Casual, jeans-friendly dress environment
• Free onsite wellness clinic for associates near campus
• Free telehealth services for all associates
• Complimentary onsite fitness center and 24/7 virtual fitness access
• Walking trail surrounding campus
• Modern collaboration spaces designed for teamwork and connection

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.

We Protect People & The Businesses They Run™

Every associate atJ. J. Kellermakes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one -man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 10th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition.

If you experience system-related issues or need assistance with the online application, please call [phone].

Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through ourProfessional Referral Programand you will earn acash paymentif your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh

Nearest Secondary Market: Appleton

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