Client Support & Compliance Operations Specialist

J. J. Keller & Associates, Inc.; Neenah (WI); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual performance reviews

Merit increases

Medical, dental, and vision

Tuition reimbursement on first day

401(k) with match

Profit-sharing

17 days PTO

Casual dress

Onsite wellness clinic

Telehealth services

Onsite fitness center

Walking trail

Modern collaboration spaces

Descripción de la vacante

J. J. Keller & Associates, Inc. in Wisconsin’s Neenah area seeks a Business Operations Specialist to support transportation clients, ensure compliance, and deliver outstanding service.

No prior transportation compliance experience required; we provide training. This role suits detail-oriented problem solvers who enjoy teamwork and continuous learning, with a focus on accuracy and client satisfaction.

Formación

• High school diploma or equivalent required.
• Training provided; eager to learn and grow.
• Strong written and verbal communication is essential.

Responsabilidades

• Process vehicle registrations, renewals, ownership transfers, replacement plates, and other credentialing transactions.
• Support Drug & Alcohol, Driver Qualification, and Vehicle Services programs for clients.
• Research and resolve issues related to client transactions and compliance requirements.
• Work with state agencies, vendors, and internal teams to ensure timely and accurate processing.
• Monitor client accounts and request additional funds when needed for transactions.
• Maintain accurate records and protect confidential client information.
• Use internal resources, training, and regulatory information to determine the best solution for client requests.
• Develop knowledge of transportation regulations and compliance requirements while helping clients remain compliant.

Conocimientos

Attention to detail

Customer service mindset

Problem-solving

Computer literacy

Time management

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

CRM basics

Descripción del empleo

J. J. Keller & Associates, Inc. in Wisconsin’s Neenah area seeks a Business Operations Specialist to support transportation clients, ensure compliance, and deliver outstanding service.

No prior transportation compliance experience required; we provide training. This role suits detail-oriented problem solvers who enjoy teamwork and continuous learning, with a focus on accuracy and client satisfaction.