Business Operations Specialist

J. J. Keller & Associates; Neenah (WI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Annual performance reviews and merit

Quarterly bonus program when company

Medical, dental, and vision insurance

Tuition reimbursement available on the

401(k) with company match

Annual profit-sharing contributions

17 days of PTO in your first year

8 paid company holidays plus 1floating

Job summary

J. J. Keller & Associates in Neenah, WI is seeking a Business Operations Specialist to support transportation clients, handle credentialing tasks, and ensure regulatory compliance. This full-time, on-site role offers training and growth opportunities.

You will work closely with teams and state agencies, learn transportation regulations, and contribute to accurate records and high-quality service. No prior transportation compliance experience required; eagerness to learn is valued.

Qualifications

• High school diploma or equivalent required.
• Previous office/customer service experience is helpful but not required.
• Willingness to learn and develop new skills.

Responsibilities

• Process vehicle registrations, renewals, ownership transfers, replacement plates, and other credentialing transactions.
• Support Drug & Alcohol, Driver Qualification, and Vehicle Services programs for clients.
• Research and resolve issues related to client transactions and compliance requirements.
• Work with state agencies, vendors, and internal teams to ensure timely and accurate processing.
• Monitor client accounts and request additional funds when needed for transactions.
• Maintain accurate records and protect confidential client information.
• Use internal resources, training, and regulatory information to determine the best solution for client requests.
• Develop knowledge of transportation regulations and compliance requirements while helping clients remain compliant.

Skills

Attention to detail

Customer service

Problem solving

Organizational skills

Communication skills

Teamwork

Computer literacy

Education

High school diploma or equivalent

Job description

Functional Area: Audit/Risk/Compliance; Office/Clerical
Employment Type: Full-Time
Work Options: In Office at Location Specified Above #LI-Onsite
Work Hours: 8am - 430pm

Looking for a role where you’ll solve problems, support clients, and build business expertise without needed prior industry experience? Join a company with purpose, stability, and a proven history of success.

For more than 70 years, J. J. Keller has helped organizations create safer workplaces and navigate complex compliance requirements. Today, we serve more than 90% of the Fortune 1000 and continue to grow through the dedication of talented associates who are passionate about helping customers succeed.

As a Business Operations Specialist, you'll play an important role in supporting transportation clients and helping them stay compliant. This position is ideal for someone who enjoys problem-solving, working with details, and providing exceptional service in a collaborative team environment.

Bring your attention to detail, customer focus, and problem-solving skills. We'll provide the training and support needed to learn the transportation compliance and regulatory aspects of the role. No prior transportation compliance experience is required.

If you're looking for an opportunity to build valuable business and compliance expertise while growing your career with an industry leader, we'd love to hear from you.

What You'll Do

• Process vehicle registrations, renewals, ownership transfers, replacement plates, and other credentialing transactions.
• Support Drug & Alcohol, Driver Qualification, and Vehicle Services programs for clients.
• Research and resolve issues related to client transactions and compliance requirements.
• Work with state agencies, vendors, and internal teams to ensure timely and accurate processing.
• Monitor client accounts and request additional funds when needed for transactions.
• Maintain accurate records and protect confidential client information.
• Use internal resources, training, and regulatory information to determine the best solution for client requests.
• Develop knowledge of transportation regulations and compliance requirements while helping clients remain compliant.

Qualifications

Experience & Education

• High school diploma or equivalent required.
• Previous office, customer service, retail, hospitality, manufacturing, administrative, internship, campus leadership, or other work experience is helpful but not required.
• We provide training and are looking for individuals who are eager to learn, grow, and develop new skills.

Skills & Attributes

• Enjoys learning new things and is open to feedback and coaching.
• Takes pride in producing accurate, high-quality work.
• Is dependable and follows through on commitments.
• Can navigate computers and learn new software applications.
• Is organized and able to manage multiple priorities.
• Demonstrates curiosity and problem-solving skills.
• Works well independently and as part of a team.
• Has strong written and verbal communication skills.
• Brings a positive attitude and a willingness to contribute.

Why Join J. J. Keller?

We believe our associates are our greatest asset. That's why we invest in your success through competitive benefits, career development opportunities and a supportive work environment.

Benefits & Perks

• Annual performance reviews and merit increases
• Quarterly bonus program when company goals are achieved
• Medical, dental, and vision insurance
• Tuition reimbursement available on your first day
• 401(k) with company match
• Annual profit-sharing contributions
• 17 days of PTO in your first year
• 8 paid company holidays plus 1 floating holiday

Enjoy Our Neenah Campus

• Casual, jeans-friendly dress environment
• Onsite café serving breakfast, lunch and grab-and-go options
• Free onsite wellness clinic for associates near campus
• Free telehealth services for all associates
• Complimentary onsite fitness center and 24/7 virtual fitness access
• Walking trail surrounding campus
• Modern collaboration spaces designed for teamwork and connection

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.

We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.