Operations Specialist

Rebuilt; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote (US)

Job summary

Rebuilt is seeking an early-career Operations Specialist to run the recurring operating rhythm of our sales teams. You’ll own onboarding, training, documentation, team meetings and change communication, report to the COO, and use AI daily to create finished work and automate manual tasks.

You will write and maintain SOPs, coordinate weekly meetings, deliver training on new tools, gather user feedback, and collaborate with Product and Engineering to implement fast-follow updates in real workflows.

Qualifications

• 1–3 years in operations, program coordination, sales support, training or a similar fast-paced role.
• Heavy, hands-on AI use as part of how you work with examples of: creating SOPs, training guides, slide decks, dashboards or reports.
• Automating a manual process with AI or no-code tools and turning repetitive work into AI-driven routines.

Responsibilities

• Own new-hire onboarding: system access, rosters, calendars, communications and knowledge checks.
• Write and maintain SOPs and keep the knowledge base current.

Skills

Operations

AI tools

SOP writing

Training

Documentation

Google Workspace

Slack

Remote collaboration

Education

Bachelor's degree or equivalent experience

Tools

HubSpot or CRM

Markdown/HTML

GitHub

SQL/Metabase

Google Apps Script

Job description

Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties. We source a variety of properties including residential, multifamily, commercial, raw land, mixed use, and more. Rebuilt just secured a $65M Series A investment to fuel their expansion. We are looking to continue our geographic growth, increase our presence in established markets, and integrate relevant product offerings such as private lending, title & escrow, and property management.Rebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions.

About Rebuilt

Rebuilt is a real estate investment company that buys properties directly from homeowners off-market and sells them to investors. Our Acquisition and Disposition sales teams are supported by a lean operations group, a VA team, and in-house product and engineering teams building our own sales tools.

About the Role

We're hiring an early-career Operations Specialist to run the recurring operating rhythm of our sales teams: onboarding, training, documentation, team meetings and change communication. You'll report to the COO, own execution for your areas, and use AI every day to create finished work and automate manual tasks.

What You'll Do

• Own new-hire setup and onboarding: system access, rosters, cohort calendars, communications and knowledge checks.
• Write and maintain SOPs and keep our knowledge base current.
• Coordinate weekly team meetings and skills practice: agendas, materials, recaps and attendance.
• Build and deliver training when new tools or significant system updates launch, and announce process changes to the field.
• After launch, gather user feedback and bugs, and close the loop with Product and Engineering on fast follows.
• Act as the hands-on user voice in product design sessions, and test new features in the real workflow.
• Run recurring reports and routine operational tasks, back up peers during PTO, and turn repetitive work into AI or automation solutions.

What You Bring

• 1–3 years in operations, program coordination, sales support, training or a similar fast-paced role (strong internships count).
• Heavy, hands-on AI use as part of how you work. You should be able to show examples of:
• Creating finished work with AI tools (Claude, ChatGPT or similar): SOPs, training guides, slide decks, dashboards, simple web pages or reports.
• Automating a manual process with AI or no-code tools: a workflow, a script, a spreadsheet automation or an AI-driven routine you set up and maintained.
• Judging AI output critically and checking it before it goes to anyone else.
• Clear, concise writing: you can turn a messy process into steps someone else can follow.
• Comfortable teaching: you can run a training session and explain a new tool to a skeptical audience.
• Highly organized; you track many moving pieces and close loops without reminders.
• Proactive: you drive work forward instead of waiting to be told the next step.
• Strong with Google Workspace (Docs, Sheets, Calendar, Slides) and Slack.
• Comfortable working asynchronously with remote teams across time zones.
• Sound judgment on when to decide and when to escape.

Nice to Have

• Exposure to real estate investing, wholesaling or a sales-driven environment.
• Experience coordinating onboarding, training cohorts or an LMS.
• Experience writing SOPs or maintaining a knowledge base.
• HubSpot or another CRM.
• Basic technical comfort: Markdown/HTML, GitHub, Google Apps Script, or SQL/Metabase.
• Bachelor's degree, or equivalent experience.
• Location: Remote (US)
• Hours: Central time business hours, with flexibility based on business needs
• Type: Full-time, W-2

Grit // Authenticity // Responsibility // Discipline // Ownership

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We believe our differences truly make us stronger.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.