Operations Specialist

Highspring; Richmond (VA); On-site; USD 30,000 - 51,000; Full time

Job summary

Highspring in Richmond, VA is seeking an Operations Specialist to oversee the day-to-day operations of the office and assist the Senior Operations Specialist.

You will support the team by handling candidate paperwork, client contracts, travel arrangements, scheduling, reports, and correspondence with legal; coordinate payroll, expenses, benefits questions, and weekly client invoicing.

Qualifications

• Bachelor’s degree preferred.
• 1–2 years’ experience in recruiting industry or similar role.
• Proficient in Microsoft Office Suite.

Responsibilities

• Provide support for the team including candidate paperwork, contracts, and full life cycle of job orders.
• Support Managing Partner/President and local field leadership including travel arrangements, scheduling, preparing reports, and letter composition.
• Review client and company contracts; coordinate with legal as appropriate.
• Support consultants and producers regarding payroll, expenses, and benefits questions; approve as appropriate.
• Responsible for weekly invoicing to clients and monitoring aging/past due accounts.

Skills

Accountability

Action oriented

Communicates effectively

Customer focus

Resourcefulness

Situational adaptability

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Description

The Operations Specialist is responsible for the general operation of the office. This position works closely with the Senior Operations Specialist.

Duties And Responsibilities

• Provide support for the team which may include sending candidate paperwork, client contracts, and executing full life cycle of job orders
• Provide support to Managing Partner/President and local field leadership including travel arrangements, scheduling, preparing reports, and letter composition
• Review client and the company’s contracts; work with legal as appropriate
• Provide support for consultants and producers regarding payroll, expenses, and benefits questions and/or training, along with approving as appropriate
• Responsible for weekly invoicing to clients, including monitoring aging reports and past due accounts

Desired Competencies

• Accountability - Holding self and others accountable to meet commitments.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Self-directed with an innate drive to succeed; confident and resilient; accepts feedback with a desire for continuous improvement. Able to work with a sense of urgency and meet tight deadlines; organized, detailed, and driven.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Develops written communication that is clear, concise, grammatical, and engaging.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Resourcefulness - Identifying, securing, and deploying resources effectively and efficiently.
• Situational adaptability - Able to adapt approach, mindset, and actions depending on the situation to best meet business objectives. Displays emotional intelligence competencies of others-awareness and others or relationship management by recognizing situational cues and adapting response and demeanor for success.

Education And Experience

• Bachelor’s degree preferred
• At least 1-2 years’ experience in recruiting industry or similar role
• Proficient in Microsoft Office Suite

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following pay range reasonably estimates the hourly compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below.

Compensation Range: $22 USD - $37 USD