Operations Specialist

MorganFranklin Consulting LLC; Richmond (VA); On-site; USD 30,000 - 51,000; Full time

Job summary

MorganFranklin Consulting LLC is seeking an Operations Specialist to oversee day-to-day office operations and support the Senior Operations Specialist. The role includes handling candidate paperwork, client contracts, travel arrangements, reporting, and coordination with legal on contract reviews.

The position also supports consultants and producers on payroll, expenses, and benefits questions and training, and manages weekly client invoicing and aging reports.

Qualifications

• Bachelor's degree preferred.
• 1–2 years' experience in recruiting industry or similar role.
• Proficient in Microsoft Office Suite.

Responsibilities

• Provide support for the team including sending candidate paperwork, client contracts, and full life cycle of job orders.
• Assist Managing Partner/President and local field leadership with travel arrangements, scheduling, reports, and letter drafting.
• Review client and company contracts and coordinate with legal as appropriate.
• Support consultants and producers regarding payroll, expenses and benefits questions and training; approve as appropriate.
• Responsible for weekly invoicing to clients, monitoring aging reports and past-due accounts.

Skills

Accountability

Action oriented

Communicates effectively

Customer focus

Resourcefulness

Situational adaptability

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Description:

The Operations Specialist is responsible for the general operation of the office. This position works closely with the Senior Operations Specialist.

Duties and Responsibilities:

• Provide support for the team which may include sending candidate paperwork, client contracts, and executing full life cycle of job orders
• Provide support to Managing Partner/President and local field leadership including travel arrangements, scheduling, preparing reports, and letter composition
• Review client and the company's contracts; work with legal as appropriate
• Provide support for consultants and producers regarding payroll, expenses, and benefits questions and/or training, along with approving as appropriate
• Responsible for weekly invoicing to clients, including monitoring aging reports and past due accounts

Desired Competencies:

• Accountability - Holding self and others accountable to meet commitments.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Self-directed with an innate drive to succeed; confident and resilient; accepts feedback with a desire for continuous improvement. Able to work with a sense of urgency and meet tight deadlines; organized, detailed, and driven.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Develops written communication that is clear, concise, grammatical, and engaging.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Resourcefulness - Identifying, securing, and deploying resources effectively and efficiently.
• Situational adaptability - Able to adapt approach, mindset, and actions depending on the situation to best meet business objectives. Displays emotional intelligence competencies of others-awareness and others or relationship management by recognizing situational cues and adapting response and demeanor for success.

Education and Experience:

• Bachelor's degree preferred
• At least 1-2 years' experience in recruiting industry or similar role
• Proficient in Microsoft Office Suite

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following pay range reasonably estimates the hourly compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below.

Compensation Range

$22—$37 USD