Operations & Service Order Specialist

Model1 Commercial Vehicles, Inc.; Summerville (SC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation pay

Job summary

Model 1 Commercial Vehicles, Inc. in Summerville, SC is seeking an Operations Support Specialist to prepare, process, and maintain accurate service orders across locations.

You will support production and service operations, ensuring orders are complete, correctly priced, and documented per SLA. The ideal candidate has 2–4 years in administrative or operations support, strong written and verbal communication, and experience with Excel and ERP systems like SAP, NetSuite, or Salesforce.

Qualifications

• 2–4 years in an administrative, coordination, or operations support role.
• 2–4 years writing service or work orders.
• 2–4 years in bus service or production.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, especially Excel, and ERP/CRM systems.

Responsibilities

• Create, review, and maintain accurate work and service orders across locations.
• Process service orders in the ticketing system per SLAs.
• Ensure orders reflect standard pricing and include required documentation.
• Provide ongoing order support, revisions, and data updates.
• Assist with order tracking and reporting in internal systems.
• Maintain organized records for compliance and audits.
• Collaborate with cross-functional teams to resolve discrepancies.
• Perform additional admin and operational support duties.

Skills

Written communication

Verbal communication

Excel proficiency

ERP familiarity

Attention to detail

Education

Bachelor's degree in Business Administration or Operations

Tools

SAP

NetSuite

Salesforce

Excede

Power BI

HubSpot

Job description

Model 1 Commercial Vehicles, Inc. in Summerville, SC is seeking an Operations Support Specialist to prepare, process, and maintain accurate service orders across locations.

You will support production and service operations, ensuring orders are complete, correctly priced, and documented per SLA. The ideal candidate has 2–4 years in administrative or operations support, strong written and verbal communication, and experience with Excel and ERP systems like SAP, NetSuite, or Salesforce.