Operations Support & Scheduling Specialist

Model 1 Commercial Vehicles, Inc; Summerville (SC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation pay

Job summary

Model 1 Commercial Vehicles, Inc. seeks an Operations Support Specialist to prepare and maintain service orders across multiple locations, ensuring accuracy and alignment with internal standards.

You will support production and service operations, manage data updates, and communicate job-specific requirements from deal submissions. The role requires 2–4 years in admin/coordination/operations, strong Excel and ERP knowledge, and a detail-oriented mindset to drive efficient service delivery in a

Qualifications

• 2–4 years of experience in administrative, coordination, or operations support.
• 2–4 years of experience writing service or work orders.
• 2–4 years of experience in bus service or production.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (especially Excel), and familiarity with ERP systems (e.g., SAP, NetSuite, Salesforce).
• Strong attention to detail and data accuracy.

Responsibilities

• Create, review, and maintain accurate work and service orders to support production and scheduling needs across locations.
• Process service orders through the ticketing system per internal SLAs.
• Ensure service orders reflect standard pricing and include all relevant documentation in work order release to service locations.
• Provide ongoing post-setup support, including revisions, data updates, and clear communication of requirements.
• Assist with service order tracking and reporting within Excede, Power BI, and HubSpot.
• Maintain organized records to support compliance, audits, and reporting.
• Collaborate with cross-functional teams to resolve discrepancies and ensure timely work execution.
• Perform additional administrative and operational support duties as assigned.

Tools

Microsoft Excel

SAP

NetSuite

Salesforce

Job description

Model 1 Commercial Vehicles, Inc. seeks an Operations Support Specialist to prepare and maintain service orders across multiple locations, ensuring accuracy and alignment with internal standards.

You will support production and service operations, manage data updates, and communicate job-specific requirements from deal submissions. The role requires 2–4 years in admin/coordination/operations, strong Excel and ERP knowledge, and a detail-oriented mindset to drive efficient service delivery in a