Operations & Scheduling Specialist

SOLID Surface Care, Inc.; Englewood (CO); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

Flexible schedules

Job summary

SOLID Surface Care, Inc. is seeking an Operations Assistant to support the Operations & Sales Management teams by ensuring smooth operations and contributing to the department’s profitability and growth.

You will assist with technician scheduling, reporting, and office tasks, while maintaining strong client and employee interactions. The role emphasizes scheduling, payroll review, coordinating with clients, and maintaining administrative accuracy in a fast-paced service environment.

Qualifications

• 3+ years’ recent experience in an administrative operations role
• Experience with Service Industry Software and accounting management software (e.g., Salesforce)
• Proficiency in Microsoft Office with heavy Excel data manipulation
• Strong organizational & time management skills and attention to detail
• Exceptional interpersonal communication and business acumen
• Self-motivated and able to work with minimal supervision

Responsibilities

• Assign technicians to work orders.
• Review hours worked before payroll submission.
• Schedule work with clients.
• Maintain key access for client sites.
• Run reports for labor and project variance.
• Maintain the office and answer employee questions.
• Other duties as assigned.

Skills

Team management

Business acumen

Written communication

Verbal communication

Adaptability

Multitasking in fast-paced env

Tools

Salesforce

Excel

Outlook

Word

Job description

SOLID Surface Care, Inc. is seeking an Operations Assistant to support the Operations & Sales Management teams by ensuring smooth operations and contributing to the department’s profitability and growth.

You will assist with technician scheduling, reporting, and office tasks, while maintaining strong client and employee interactions. The role emphasizes scheduling, payroll review, coordinating with clients, and maintaining administrative accuracy in a fast-paced service environment.