Operations & Scheduling Coordinator

ADT Security Services; Maryland Heights, Northern (MO, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

ADT Security Services in Maryland Heights, MO is seeking an adaptable Administrative Support Specialist to handle install, service and customer service tasks in a Consumer Small Business office. This role requires basic computer skills and the ability to multitask across several duties.

You will manage paperwork, update customer accounts, handle calls and emails, and assist with scheduling and vendor meetings.

Qualifications

• High School diploma or equivalent.
• Up to 6 months of experience preferred.
• Basic computer knowledge in Word, Excel, and typing.
• Ability to multitask.

Responsibilities

• Handle install, service, and customer service work in a Consumer Small Business office.
• Install and service backlog management.
• Manage scheduling and fill schedule gaps for install/service.
• Manage permits for install/monitoring.
• Scan and organize install and service paperwork.
• Field Tech and Advisor phone calls/emails.
• Update customer accounts.
• Schedule vendor meetings.
• Assist with customer credits or cancellations.

Skills

Basic computer skills

MS Word

MS Excel

Typing

multitasking

Education

High School diploma or equivalent

Tools

None

Job description

ADT Security Services in Maryland Heights, MO is seeking an adaptable Administrative Support Specialist to handle install, service and customer service tasks in a Consumer Small Business office. This role requires basic computer skills and the ability to multitask across several duties.

You will manage paperwork, update customer accounts, handle calls and emails, and assist with scheduling and vendor meetings.