Operations & Sales Administrator: Drive Growth & Efficiency

Natura; Dallas (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with company match

PTO and paid holidays

Company-provided technology

Job summary

Natura, a Dallas-based interiorscape company, seeks an organized Operations & Sales Administrator to support Sales, Operations, and Branch Leadership. This role handles non-revenue administrative work, manages contracts, work orders, purchasing, fleet records, and other recurring tasks.

You will help the sales team throughout the customer lifecycle, coordinate multiple priorities, maintain accurate records, and improve response times.

Qualifications

• Experience in administrative support, sales administration, operations coordination, or office management.
• Strong organizational skills and attention to detail.
• Clear and professional written and verbal communication.

Responsibilities

• Support the sales team with administrative needs throughout the customer lifecycle.
• Complete required RFP documentation and assist with contract renewals.
• Respond to administrative customer requests, including billing updates, site contacts, access requirements, and contract copies.
• Screen inbound sales leads, verify customer information, and route qualified opportunities to the appropriate Account Executive.
• Prepare account handoff information and new-client welcome communications.
• Identify potential network and multi-location account opportunities.
• Partner with Accounts Receivable to help resolve invoicing issues.
• Close completed customer service and replacement work orders.
• Organize and group work orders by ZIP code to support more efficient scheduling.
• Help coordinate customer service work orders, replacement work orders, and care calls.
• Maintain Neat Truck documentation and process receiving or credit requests.
• Track overtime payroll records and assist with recurring administrative processing.
• Set up purchase orders and support local purchasing, inventory, and pricing needs.
• Assist with new-account setup and verify that required customer paperwork is complete.
• Coordinate customer badging and site-access requirements.
• Maintain fleet and company vehicle records.
• Create purchase orders for vehicle rentals and tolls.
• Schedule vehicle maintenance and body work.
• Provide additional administrative support to branch leadership as needed.

Skills

Administrative support

Sales administration

Operations coordination

Office management

Organizational skills

Customer communication

Tools

CRM

Work-order system

Payroll platform

Purchasing process

Job description

Natura, a Dallas-based interiorscape company, seeks an organized Operations & Sales Administrator to support Sales, Operations, and Branch Leadership. This role handles non-revenue administrative work, manages contracts, work orders, purchasing, fleet records, and other recurring tasks.

You will help the sales team throughout the customer lifecycle, coordinate multiple priorities, maintain accurate records, and improve response times.