Sales & Operations Coordinator

Natura - Interior Plant Design; Town of Texas (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with company match

PTO and paid holidays

Company-provided technology

Job summary

Natura - Interior Plant Design is seeking an organized Operations & Sales Administrator to support our Sales, Operations, and Branch Leadership teams. This role handles non-revenue admin tasks so Account Executives can focus on client growth, while Operations leads improve service quality and productivity.

Success relies on follow-through, attention to detail, effective communication, and juggling multiple priorities without missing tasks.

Qualifications

• Experience in administrative support or sales administration.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Owns follow-through and takes initiative.
• Clear written and verbal communication.
• Comfortable with customers and internal teams.
• Willing to learn new systems and terminology.
• Experience with CRM or purchasing processes is a plus.

Responsibilities

• Support the sales team with administrative needs throughout the customer lifecycle.
• Complete required RFP documentation and assist with contract renewals.
• Respond to administrative customer requests, including billing updates, site contacts, access requirements, and contract copies.
• Screen inbound sales leads, verify customer information, and route qualified opportunities to the appropriate Account Executive.
• Prepare account handoff information and new-client welcome communications.
• Identify potential network and multi-location account opportunities.
• Partner with Accounts Receivable to help resolve invoicing issues.
• Close completed customer service and replacement work orders.
• Organize and group work orders by ZIP code to support more efficient scheduling.
• Help coordinate customer service work orders, replacement work orders, and care calls.
• Maintain Neat Truck documentation and process receiving or credit requests.
• Track overtime payroll records and assist with recurring administrative processing.
• Set up purchase orders and support local purchasing, inventory, and pricing needs.
• Assist with new-account setup and verify that required customer paperwork is complete.
• Coordinate customer badging and site-access requirements.
• Maintain fleet and company vehicle records.
• Create purchase orders for vehicle rentals and tolls.
• Schedule vehicle maintenance and body work.
• Provide additional administrative support to branch leadership as needed.

Skills

Administrative support

Organization

Communication

Customer coordination

Multi-team collaboration

Tools

CRM software

Work-order system

Payroll system

Purchasing process

Job description

Natura - Interior Plant Design is seeking an organized Operations & Sales Administrator to support our Sales, Operations, and Branch Leadership teams. This role handles non-revenue admin tasks so Account Executives can focus on client growth, while Operations leads improve service quality and productivity.

Success relies on follow-through, attention to detail, effective communication, and juggling multiple priorities without missing tasks.