Branch Manager

Natura - Interior Plant Design; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Compensation

Growth Opportunities

Culture that Cares

Job summary

Natura - Interior Plant Design in Austin, Texas is seeking a Branch Manager to lead branch operations, focusing on team development, client satisfaction, and revenue growth. The ideal candidate has 3+ years of management experience, strong leadership, operational skills, and the ability to foster a positive culture. The position offers a competitive compensation package, growth opportunities, and a chance to align with a purpose-driven mission. Join a team that values people, ownership, learning, and quality.

Qualifications

• 3+ years in a management role with proven leadership.
• Experience in inventory management and purchasing.
• Strong project management and decision-making skills.

Responsibilities

• Lead and provide direction to the team.
• Ensure the branch meets revenue and margin goals.
• Oversee client care and service standards.
• Manage branch budgets and track KPIs.
• Partner with sales leadership for new business.
• Recruit, coach, and mentor employees.

Skills

Leadership

Operational experience

Project management

Multitasking

Decision-making

Communication skills

Tools

Microsoft Office Suite

CRM software

Job description

Are you a natural leader who thrives on building high-performing teams and driving operational success? Join Natura as a Branch Manager and take ownership of leading a branch to excellence in service, sales, and culture.

At Natura, our purpose is to create environments where people thrive by reconnecting them with nature. As a Branch Manager, you’ll oversee all aspects of branch performance from client satisfaction and revenue growth to team development and holiday installations while fostering a culture where people love to work, and customers love to stay.

Our Core Values

At Natura, everything we do is rooted in our Core Values:

• People: Place others’ needs first and treat everyone with respect.
• Ownership: Take responsibility, do it right, and speak up when needed.
• Faith: Honor God in all things.
• Learning: Stay curious, take initiative, and keep growing.
• Quality: Deliver nothing less than the best.

These values guide our culture and the way we serve our clients every day.

What You’ll Do

• Lead the team: Provide leadership and direction to Supervisors, Horticulturists, Installers, and the Revenue Generation Team.
• Drive results: Ensure the branch meets revenue, margin, and retention goals through strategic planning and strong execution.
• Deliver exceptional service: Oversee client care, respond to concerns quickly, and ensure service standards are met.
• Ensure financial health: Manage branch budgets, track KPIs, and maintain strong labor and replacement margins.
• Grow the business: Partner with sales leadership to drive new business and client expansion.
• Develop people: Recruit, coach, and mentor employees while fostering a values-driven, growth-oriented culture.

What You’ll Bring

• 3+ years in a management role, with proven leadership and operational experience.
• Experience in inventory management, tracking, and purchasing.
• Strong project management, multitasking, and decision-making skills.
• Excellent communication — written, verbal, and presentation.
• Ability to lead teams, build relationships, and drive accountability.
• Proficiency in Microsoft Office Suite; CRM or operations software experience preferred.

Physical Requirements

• Ability to lift up to 60 lbs.
• Ability to stand for up to 8 hours.
• Ability to travel in a vehicle up to 75% of the workday.
• Ability to work in varied environments: office, warehouse, commercial spaces, and outdoors in all weather conditions.

Why You’ll Love Working With Us

• Lead with Impact: Shape the success of your branch while aligning with Natura’s purpose-driven mission.
• Growth Opportunities: Advance your career through leadership development and continuous learning.
• Competitive Compensation: Strong salary and benefits package aligned with performance.
• Culture that Cares: Join a team that values people, ownership, learning, and quality.